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Directions (Google Home)
- Ensure you have the Google Home application installed on your smartphone or mobile device.
- Open the application and set up your Google Home.
- To obtain the MAC Address, click the three lines on the top left inside the application.
- Select Devices, and then select your Google Home.
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Click on Settings, scroll down to information, and your MAC Address should be revealed.
Directions (Google Home Mini)
- Ensure you have the Google Home application installed on your smartphone or mobile device.
- Open the application and set up your Google Home.
- To obtain the MAC Address, click the three lines on the top left inside the application.
- Select Devices, and then select your Google Home.
- Click on Settings, scroll down to information, and your MAC Address should be revealed.
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Open up Google Home App
- Tap on plus that says “Add”
- Underneath Add to home tap on “ Set up device”
- Underneath New Devices tap on “ Set up new devices in your home”
- Tap and make sure “Home” is check or whatever home name you want
- Tap “Next”
- (Make sure the Mini is on) It will proceed to look for the Google Home Mini a eventually connect saying “Google Home Mini found”
- It will say “Would you like to set up this device?” tap on “Yes”
- It will then connect to the mini and say “ Connecting to Google Home Mini…”
- The Google Mini will make a jingle sound asking “ Did you hear the sound”
- Tap on “Yes”
- It will say “Help improve Google Home Mini” the clients choice if they want to , tap on “No Thanks” or “ Yes, I’m in”
- It will say “Where is this device”, set it to the location where the clients wants it and then tap “Next”
- It will say “Connect to Wi-Fi” here you will tap on the top right corner on the 3 vertical dots.
- A drop down menu will show and read “Submit feedback report” and “Show MAC address” tap on “ Show MAC address”
- A window will pop on the center of your screen with the google Home mini’s MAC address
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.
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