Get Started with IT: Additional Tech Resources for Students

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The following list will help you finalize your setup and get access to any additional campus resources you may need. If you haven't already, be sure to review the Getting Started Checklist first, then come back here to round out your setup. 

Additional Technology Resources

UTC Cares

Printing

  • UTC students can print from campus computers or personal devices. Students receive $10.00 in print points at the beginning of each Fall and Spring semester, additional prints can be made with Scrappy Cash. Manage or reload your MocsCard here.
  • Visit the MocsPrint site for more information.

Student Computer Support

  • The IT Solutions Center is a valuable resource to students at UTC offering software and hardware support for laptops, tablets, phones and much more. Stop by and visit us Maclellan Gym, Room 201. Hours and further info can be found at ithelp.utc.edu For additional support, you may:

Equipment Request

  • Laptops and Chromebooks are available for checkout at the Check Out Desk on the first floor of the Library. Checkout options include:
    • 6-Hour Laptop Loans: Ideal for short sessions and assignments within the library.
    • 3-Day Chromebook Loans: Great for online tasks or assignments, offering flexibility over weekends.
    • 2-Week Laptop Loans: Suitable if your personal device is undergoing repairs or if you have a longer-term assignment. One renewal is possible with a written request.
  • Windows and Mac desktops are available for in-person use in the first and second-floor library labs.
  • If you have emergency or recurring needs, please apply for the Emergency Technology Program through the Office of Outreach and Support.

Security 

  • Find helpful resources related to security, such as how to report Spam Email and Suspected Phishing Attempts in the IT Knowledge Base. Check phishbowl.utc.edu for phishing emails. Beware of gift card scams. You can forward phishing emails to security@utc.edu

Additional Support 

Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.

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