The University is transitioning to Microsoft as the primary university-wide platform for collaboration and productivity tools, thereby reducing the reliance on Google services on campus. This change aims to provide a consistent experience, enhance security and privacy, and manage costs more effectively.
Use Microsoft Outlook for email and calendaring:
Migrations from Gmail to Outlook will begin in March 2026. Starting on Monday, March 16, all future emails sent to your @mocs.utc.edu will be delivered to Outlook only. If you would like your mailbox content migrated from Gmail to Outlook for prior messages, let us know, and we will schedule a future migration date. On your migration date, UTC IT will copy messages and events saved in Gmail and Calendar to Outlook.
Frequently Asked Questions - General
When will students get access to the Microsoft services?
All faculty, staff, and students have access to Microsoft services. Go to https://office.com to get started. You can save files to your OneDrive, use the online web apps to create new documents, spreadsheets, and presentations, create Teams for collaboration, create Surveys to collect information, and more.
Where can I learn more about Microsoft applications?
Frequently Asked Questions - Mailbox Migration
Will you move my email, calendar, and contacts?
Yes. Once we have updated email delivery on March 15, we will be reaching out to you to schedule time to to migrate items from your Gmail account to Outlook. This migration phase of the project is designed to give you adequate time to label or organize any items in your Gmail mailbox that you would like to migrate. We plan to conduct weekly migration batches between April and July 2026.
You will be able to continue to view your Gmail mailbox for at least 30 days after we migrate any content for you.
Is there anything I need to know about the Gmail migration to Outlook?
During the migration, UTC IT will copy your email and calendar from Gmail to Outlook. Here are a few limitations to the migration:
Please note that you will see duplicate emails in Outlook due to differences between the two systems and how messages are routed. Unfortunately, this is expected and may need to be cleaned up manually.
| Data Type |
Limitations |
| Mail |
Vacation settings, Automatic reply settings |
| Meeting rooms |
Room bookings won't be migrated |
| Calendar |
Shared calendars and event colors won't be migrated |
| Contacts |
A maximum of three email addresses per contact are migrated over |
| Contacts |
Gmail tags, contact URLs, and custom tags won't be migrated |
How will emails with multiple labels in Gmail be organized in Outlook?
The migration tool will copy the message to each corresponding folder in Outlook.
Will there be a folder for each combination of labels?
No. 1 Gmail label = 1 Outlook folder.
Do labeled email threads containing multiple emails all appear grouped in the same folder in Outlook?
An Outlook folder will be created for each label, and messages will be copied to each corresponding folder.
Will email drafts be copied?
Will my archived emails be copied? Will they be in their own "archive" folder?
If a message does not have a label, it will not be migrated. Microsoft recommends assigning all important archived messages at least one label.