The University is transitioning to Microsoft as the primary university-wide platform for collaboration and productivity tools, thereby reducing the reliance on Google services on campus. This change aims to provide a consistent experience, enhance security and privacy, and manage costs more effectively.
Upcoming move to Microsoft Outlook for email and calendaring:
During Spring Break on Wednesday, March 18, 2026, Information Technology will be updating the configuration for email delivery in Google to route all email to Outlook. This change will impact faculty and staff with Google accounts by delivering all future emails sent to their mocs.utc.edu email address to their Outlook account instead of Google.
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Will my Gmail account still be available after the March 18 change?
Yes. You will still be able to log into your mocs.utc.edu Google account to view any emails or calendar items from before March 18.
Will my existing or archived emails be migrated to O365?
To assist with consolidating your email and calendaring into one location, we have put together an FAQ on mailbox migration options below. We are planning to run weekly batches of migrations between April and July to provide you time for any mailbox cleanup or organization.
What happens if I send an email from my Google account after the email routing change?
The email will deliver, but any replies to the message will be received in your Outlook account. We recommend moving over to Outlook for sending and receiving all email and calendar invites.
Do I need to migrate from Drive before March 18?
No. The March 18, 2026, change is intended to be limited to email delivery and routing only. Faculty and staff may continue to utilize applications like Drive for the spring 2026 semester.
Where will students check their email?
- Students in Spring or Summer 2026 will continue to utilize Google as their email platform. Emails after March 18 will continue to be delivered to their Gmail mailbox.
- New students accepted for Fall 2026 will be transitioned over to Outlook as their email platform.
Frequently Asked Questions - General
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When will students get access to the Microsoft services?
All faculty, staff, and students have access to Microsoft services. Go to https://office.com to get started. You can save files to your OneDrive, use the online web apps to create new documents, spreadsheets, and presentations, create Teams for collaboration, create Surveys to collect information, and more.
Where can I learn more about Microsoft applications?
What are the future plans for Google applications?
For more information about the future plans and availability of Google applications at UTC, please visit this link.
Frequently Asked Questions - Mailbox Migration
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Will you move my email, calendar, and contacts?
Yes. Once we have updated email delivery on March 18, we will be reaching out to you to schedule a time to migrate items from your Gmail account to Outlook. This migration phase of the project is designed to give you adequate time to label or organize any items in your Gmail mailbox that you would like to migrate. We plan to conduct weekly migration batches between April and July 2026.
You will be able to continue to view your Gmail mailbox for at least 30 days after we migrate any content for you.
Is there anything I need to know about the Gmail migration to Outlook?
During the migration, UTC IT will copy your email and calendar from Gmail to Outlook. Here are a few limitations to the migration:
Please note that you will see duplicate emails in Outlook due to differences between the two systems and how messages are routed. Unfortunately, this is expected and may need to be cleaned up manually.
| Data Type |
Limitations |
| Mail |
Vacation settings, Automatic reply settings |
| Meeting rooms |
Room bookings won't be migrated |
| Calendar |
Shared calendars and event colors won't be migrated |
| Contacts |
A maximum of three email addresses per contact are migrated over |
| Contacts |
Gmail tags, contact URLs, and custom tags won't be migrated |
How will emails with multiple labels in Gmail be organized in Outlook?
The migration tool will copy the message to each corresponding folder in Outlook.
Will there be a folder for each combination of labels?
No. 1 Gmail label = 1 Outlook folder.
Do labeled email threads containing multiple emails all appear grouped in the same folder in Outlook?
An Outlook folder will be created for each label, and messages will be copied to each corresponding folder.
Will email drafts be copied?
Will my archived emails be copied? Will they be in their own "archive" folder?
If a message does not have a label, it will not be migrated. Microsoft recommends assigning all important archived messages at least one label.