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Two-Factor Authentication (Duo)
Manage Duo Settings and Enrolled Devices
Manage Duo Settings and Enrolled Devices
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Duo
2FA
Before you begin
You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID:
Visit
https://directory.utk.edu/
Type your full name and hit enter
Verify your NetID
You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone
If you do not have a mobile device capable of installing Duo, you can request a hardware token here:
https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798
Check to see if your phone is supported by duo here:
Android
iOS
Directions to manage your devices
Visit
https://ds.tennessee.edu/passwords/2famgmt.asp
Log in with your NetID and password and authenticate with Duo
To add a device:
Select ‘
+ Add Another Device
’
Follow the Duo setup steps
To remove a device:
Select ‘
Device Options
’
Select the red trash can icon
Select ‘
Remove
’
To restore access to a registered number:
Select ‘
Device Options
’
Select ‘
Reactivate Duo Mobile
’
Follow the Duo setup steps
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Details
Article ID:
136171
Created
Fri 1/14/22 1:12 PM
Modified
Tue 10/4/22 6:01 PM
Related Services / Offerings (1)
Two-Factor Authentication (Duo Mobile) Assistance
Request assistance with configuring your account for two-factor authentication (Duo Mobile) or activating a new device
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Check out this article I found in the UTC Client Portal knowledge base.<br /><br /><a href="https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=136171">https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=136171</a><br /><br />Manage Duo Settings and Enrolled Devices