How to Remove Office License on MacOS

This article is a walkthrough of how to resolve the following error message on Office for macOS: "Your account abc123@utc.edu doesn’t allow editing on this Mac"

Directions

  1. Close all Office applications that are open.

  2. If your Mac is managed by UTC:

    1. Open the Self Service application

    2. Run 'Fix Office License'

  3. Otherwise, you will need to download the license removal application.

  4. Go to https://go.microsoft.com/fwlink/?linkid=849815

  5. Install the application and go through setup as shown below.


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  6. Launch Microsoft Word and sign in using your Microsoft account.

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  7. After signing in you can validate your licensing by going to “About Microsoft Word” in Word.
     

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Additional Support 

Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.

 

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