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Two-Factor Authentication (Duo)
Use the Duo Mobile App to Generate a Passcode
Use the Duo Mobile App to Generate a Passcode
Tags
Duo
Two-Factor
Token
Special Notes
You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID:
Visit
https://directory.utk.edu/
Type your full name and hit enter
Verify your NetID
You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone
If you do not have a mobile device capable of installing Duo, you can request a hardware token here:
https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798
Check to see if your phone is supported by duo here:
Android
iOS
Directions
Log in to your desired service with your username and password
When you see the Duo login screen, select
'Enter a Passcode'
Open the Duo Mobile app and tap
'
University of Tennesee'
Enter the passcode into the Duo login screen
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Details
Article ID:
147462
Created
Wed 8/3/22 3:37 PM
Modified
Wed 8/3/22 3:49 PM
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Check out this article I found in the UTC Client Portal knowledge base.<br /><br /><a href="https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=147462">https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=147462</a><br /><br />Use the Duo Mobile App to Generate a Passcode