Get Started with IT: Additional Services for Employees

Desktop Support

Desktop Support offers a wide range of assistance with hardware needs including: hardware diagnostics and repair, data consultation, virus scan and clean, new hardware consultation, and more.

Equipment/Technology Request

If you do not have the necessary resources to fulfill your classes or work responsibilities you may request additional equipment or technology.


Find helpful resources related to security, such as how to report Spam Email and Suspected Phishing Attempts in the IT Knowledge Base. Check for phishing emails. Forward phishing emails to

Need other IT services?

Open an IT Helpdesk request ticket.

Send an email to

Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.

Contact the Walker Center for Teaching and Learning at 423-425-4188.

Contact Canvas Support (through the Canvas Support Link in Canvas).

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Article ID: 154399
Thu 3/16/23 4:35 PM
Wed 5/3/23 9:41 AM