During the transition to this new technology, please retain your physical Mocs Card ID as the mobile ID does not replace your physical card entirely.
What you need to get started:
Adding your UTC MocsCard to Apple Wallet
NOTE: Be sure to remove your Digital ID when trading in your old phone.
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Open the App Store on your iPhone and search for "GET Mobile." The creator of the app is ‘The CBORD Group, Inc.'
Install the GET Mobile app by clicking 'Get' next to the app icon.
*To install apps on your iPhone, Apple requires a valid Apple ID and password.
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Open GET Mobile from your iPhone and choose 'University of Tennessee at Chattanooga' from the dropdown list.
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Log in using your UTC credentials, and then complete the DUO authentication.
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Select the 'Add to Apple Wallet' button. Then select whether you would like to add the Digital Mocs Card to your iPhone or Apple Watch. You may add the ID to both device types.
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Agree to the Terms and Conditions.
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The ID will now be available in your Apple Wallet. You do not need to keep the GET Mobile app to use the functionality of the Mocs Card.
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You’re done! Your card can now be used at all digital ID-enabled locations.
It may take up to one hour before you are able to use your Digital Mocs Card for door access, printing and other services.
Additional Support
Please visit our Mocs Card: Apple Wallet FAQ
Who can help if I can't get my MocsCard configured on my phone?
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.
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