Connect Your Apple TV to the UTC Network

Step One: Directions (on device)

Note:  If you are powering on a brand new TV for the first time, you may need to connect it to a network other than UTC’s for it to complete its out-of-the-box updates.  Phone hotspots are common solutions, or you may need to bring the TV to us in Maclellan Gym 201 for further assistance.

  1. From the main menu select 'Settings'

  2. Select 'Network'

  3. Select 'Wi-Fi'

  4. Select 'UTC'

  5. Alternatively, connect an ethernet cable to the back of your TV and into an open port on the wall

  6. Locate the MAC Address (sometimes called Wi-Fi Address, Physical Address, or Internet Address).  It is always 12 characters long and can contain numbers from 0-9 and letters A-F. 

Step Two: Directions (on another device - computer/phone)

  1. Visit https://portal.utc.edu/registration/ and have your TV's MAC address ready.

  2. Select 'Yes' if you are a UTC student, faculty, staff, or affiliate

  3. Select 'Media Player'

  4. Select Device Type

  5. Enter Wired or Wireless MAC Address

  6. Enter your  UTC ID and password

  7. Enter your phone number

  8. Select 'Submit'

Troubleshooting

“I do not know my MAC address”

  1. From the main menu select "Settings"

  2. Select "About" or "Network"

  3. Look for the MAC address next to "Ethernet Address" for the wired network

  4. Look for "Wi-Fi address" for the wireless connection

  5. Alternatively, you may find the MAC address printed on the UPC label on the Apple TV box

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