If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, please
click here for instructions on turning off the randomized MAC address for your device.
Directions
- Connect to the ‘UTC’ network (wired or wireless)
- Open your preferred web browser to: https://portal.utc.edu/registration/
- Select 'Yes' if you are a UTC student, faculty, staff, or affiliate
- Select 'Computer/Phone'
- Under the ‘UTC ID’ field, enter your UTC ID
- Under the ‘Password’ field, enter your UTC ID password
- Select ‘Download’
- After the download has completed, run the setup file to install the FortiNAC agent
- When FortiNAC prompts you for your UTC credentials, enter them
- Once authenticated, FortiNAC will scan your computer. Allow the scan to finish.
- Once the scan is complete, FortiNAC will reconfigure the computer for network access. This process usually takes about 2 minutes.
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.