This information applies only to UTC owned and managed devices.
Information regarding UTC-supported operating systems and notes regarding support and support timeframes.
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Windows Operating Systems
- Windows 10
- Ends Support October 14, 2025
- Windows 11
- For users still utilizing Windows 10, system migration to Windows 11 is currently ongoing. You may be contacted by the IT Department during this period to facilitate migration.
Apple/Mac Operating Systems
MacOS 26 (Tahoe)
- Released: September 2025
- Status at UTC: Support will begin mid 2026 Spring Semester
- Note: macOS support for new major releases may be delayed to ensure proper connectivity with UTC systems, software, and security controls.
MacOS 15 (Sequioa)
- Released: September 2024
- Status: Supported and receives security updates.
MacOS 14 (Sonoma)
- Released: September 2023
- Status: Supported and receives security updates.
General Guidance:
- Apple typically provides security updates and support for the current macOS release and the two previous versions.
- Older versions — including macOS 13 (Ventura), macOS 12 (Monterey), and anything older (Big Sur, Catalina, etc.) — are no longer officially supported
- For security, performance, and compatibility with UTC applications, we recommend keeping your device up to date.
- If you are unsure about upgrading, please contact Central IT so we can check compatibility with your department’s software and use case.
iOS
- iOS 18
- Only for iPads managed by UTC
Outdated Operating Systems
While assisting you, our device management team may notice devices that are no longer compatible with supported Operating Systems. A technician may notify you of the issue and work with you on next steps to ensure we maintain proper security practices.
Reasons that outdated operating systems are not supported:
- Security Vulnerabilities: Microsoft and Apple may no longer provide regular security updates and patches to outdated operating systems, which may leave these devices exposed.
- Compliance Issues: Some software and systems may require the latest security updates and patches.
- Lack of Support: Many vital business applications are no longer compatible with outdated operating systems.
- Network Vulnerabilities: Devices lacking the most recent security features and updates may put our network at risk.
- Risk of Data Loss and Downtime: Outdated operating systems can result in data loss and lengthy downtimes.
Due to hardware limitations on older devices, some may not be compatible with the latest supported operating system. Devices fitting these criteria may need to be replaced with newer devices, if your primary work device is incompatible with a supported operating system, please submit a Computer Refresh inquiry here.
If you think there is a need to keep an outdated OS running for any reason, it must be vetted by our device management team to maintain security protocol. If you see a need or have questions regarding this, please submit a Ticket to our Helpdesk.
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.
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