Google (MocsMail) Storage Questions

If you would like to set up a time to talk to a member of our team for assistance or to discuss what storage options are available to you, please click the “Request Service” button on the right. We have included the self-service instructions below to assist you with reviewing or moving your Google files.

Review Storage and Delete Unnecessary Files 

  1. To confirm how much storage you’re using, go to https://drive.google.com/settings/storage

  1. To review and delete large or unnecessary files in Drive, go to https://drive.google.com/drive/quota

  1. To review and delete large or unnecessary files in shared drives, go to https://drive.google.com/drive/shared-drives

  1. To search for and delete unnecessary or large emails, go to Manage files in your Google Drive storage and follow instructions for Gmail. 

Export Data to Another Account 

Current students and employees have the option of moving files to their UTC Microsoft O365 account which allows for 5TBs of storage in OneDrive while they remain enrolled or employed at UTC. Please see https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=148173 for more information on when your account will expire after leaving UTC. 

  1. Option 1 for moving your data is to use the Google Takeout tool. Instructions are available at https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=154285

  1. Option 2 for moving your data is to manually download files from GDrive and upload them to another account or store them on your computer. 

Once you have moved your files, we request you delete them from your Google account to free up space. 

 
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Instructions on making a backup or transferring your files and email to a new account via Google Takeout.

Details

Service ID: 53300
Created
Thu 3/9/23 10:26 PM
Modified
Fri 7/14/23 11:47 AM