UTC will be transitioning from Avaya to RingCentral during the summer of 2026

Articles (4)

Pinned Article UTC IT RingCentral Resource Center

The UTC IT RingCentral Resource Center provides quick-start guidance, voicemail instructions, FAQs, and application request information. For additional help or concerns, please submit a service request ticket.

Ring Central Transition FAQ

Ring Central Transition FAQ

RingCentral Voicemail

This article provides an overview of RingCentral voicemail and explains how to access messages, update your voicemail greeting, and manage your voicemail settings.

Transition from Avaya to RingCentral Phone Services

Information about UTC’s transition from Avaya to RingCentral phone services, including project timeline, migration approach, and what faculty and staff can expect during the rollout.