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Subscribe to a @raven.utc.edu Listserv

’ with the name of the listserv you are subscribing to Log in to your UTC email account   Open the ‘Command confirmation request’ email   Select the confirmation link

Change Voicemail Security Code (On Campus)

Campus Phone Pick up the phone handset   Dial ‘1777’ to access voicemail If the phone you are using has its own voicemail account, dial ‘*’ Dial ‘#’   Dial your 4-digit

Change Voicemail Greeting (On Campus)

access voicemail If the phone you are using has its own voicemail account, dial ‘*’ Dial ‘#’   Dial your 4-digit phone extension when prompted for your mailbox number   Dial

Get Started with IT: Resources for Employees

is provided for UTC employees. Visit https://portal.office.com and sign in using your Microsoft O365 username (ex. utcid@utc.edu or netid@utc.edu) and UTC password.  If you encounter any issues accessing your O365 account, contact our help desk for assistance.

Improvements to O365 and UTC Device Security

online applications, including your email account. You do not need to do anything to receive the benefits of these security improvements. These new licenses will automatically be applied to your

Encrypt an Email with the Outlook Web Application

sensitive information to a Gmail account or someone outside of UT needs to send sensitive information, the UT Vault will need to be used. Directions Visit Outlook.office.com and select 'New

Connect Your Android Device to the UTC-Secure Network

phone is Android version 4.0 or newer, you may need to enable a lock screen before your device will be allowed on the UTC-Secure network If prompted, select ‘Okay’ to save the account

Change Voicemail Name (On Campus)

If the phone you are using has its own voicemail account, dial ‘*’ Dial ‘#’   Dial your 4-digit phone extension when prompted for your mailbox number   Dial your 4-digit

Log in to Qualtrics

account’ Under the ‘Email’ field, enter your UTC email (ex. Jane-Smith@utc.edu or abc123@mocs.utc.edu) Under the ‘First Name’ field, enter your first name (ex. Jane) Under the

Zoom Login Instructions

Zoom, then the system will proceed with logging you in.   To verify you are logged in correctly, please check the top right profile icon. Your account should be displayed as: NETID

Log Into Microsoft Office 365

searching your name in the UT Directory or by contacting the IT Helpdesk at 423-425-4000. “Your account or password is incorrect.” You may need to change your password. Please go to https://utc.edu/pw and use the change password link to update your University of Tennessee password.

Avaya Mobility Apps

License Agreement          Select configure my account          Enter your UTC provided email address          Enter your 4-digit office extension          Enter your password and tap next

Phishing Update: IMPORTANT UPDATE FOR UNIVERSITY OF TENNESSEE STUDENTS AND STAFF

24hrs, we expect you to strictly adhere and address this.We will process your termination request shortly; You will lose all your emails associated with this accountIf you have only one college

Encrypt Your Storage Device(s) Using an Apple Computer

' Select 'Create a recovery key and do not use my iCloud account' then click continue You will be presented with the new recovery key. Write it down and store it in a secure location then click

How to connect to a Lab Stats computer from a Windows Computer

Connection window.   Select "More choices" on the Windows Security window.   Select "Use a different account".   Enter "cha\abc123" (replace abc123 with your