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Equipment for Teaching

  1. Knowledge Base
  2. Classroom Technology
questions can be directed to the IT Help Desk at 423-425-4000 or ithelp@utc.edu.  Teaching Modality Recommended Technology Recommended Equipment needed by Faculty Supported

Reset Avaya Password

  1. Knowledge Base
  2. Phones
://myphonepassword.utc.edu while on campus or connected to the VPN  For assistance with any VPN related issues, please contact the Helpdesk  Email: ithelp@utc.edu

Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
files from the File Manager, open SharePoint on the web and make sure you can access and open the files.  Verify that you are signed in with your Microsoft username (usually utcid@utc.edu

Report a Suspected Spam/Phishing Email

  1. Knowledge Base
  2. Security
  3. Recent Phishing Emails
an email or how to proceed with it, call the Help Desk at 423-425-4000 or email Security at Security@utc.edu.   Handling Spam Emails Outlook desktop application Open the email and

Mocs Card: Add your Mocs Card to your Android phone

  1. Knowledge Base
  2. Applications
  3. Mocs Card
get my MocsCard configured on my phone?  Contact the IT Helpdesk at 423-425-4000 or email ithelp@utc.edu

Computer Refresh Frequently Asked Questions (FAQs)

  1. Knowledge Base
  2. Hardware
  3. Computer Refresh Program
? What if I have additional questions?   Who is coordinating the Computer Refresh Program? The Computer Refresh Program is funded by UTC's Executive Team as a program of the IT Advisory Council

Digital Measures Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Applications
  3. Digital Measures
Academic-Affairs@utc.edu How do I change my contact information on my Faculty Profile? Most contact information is housed under the General Information header “Personal and Contact Information