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Connect Your Microsoft Xbox One to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
computer or phone connected to the UTC network, open your preferred web browser to: https://portal.utc.edu/registration/   Select 'Yes' if you are a UTC student, faculty, staff, or affiliate

Check if You Are an Administrator on Your Windows Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
windows ... Directions Open the Start Menu and type in 'users' Click 'Add, edit, or remove other users' Your screen will show 'CHA \ [your UTC ID] If 'Administrator' appears below your UTC ID

Connect Your Apple iOS Device to the UTC-Secure Network

  1. Knowledge Base
  2. Network
  3. UTC-Secure Wireless Network
Directions ** Note: Please be sure to connect your device to the UTC wireless network and register it before trying to connect to UTC Secure. Open ‘Settings’   Select ‘Wi-Fi

How to connect to a Lab Stats computer from a Mac OS Computer

  1. Knowledge Base
  2. Labs
vpn.utc.edu in order to download Global Protect.    *For instructions on how to connect your Mac to the UTC VPN, go to: https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet

Recover Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
Follow the instructions below to reset a forgotten or expired password. To manage your account in the future, go to www.utc.edu/pw. Directions Open your preferred web browser to

Change Your UTC Password

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
If you are a UTC student or employee and know your UT or UTC password, follow the instructions below to change your current password. To manage your account in the future, go to www.utc.edu/pw

Activate Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
If you are a new UTC student, faculty or staff, you will need to log in using the initial password setup. Follow the instructions below to activate your account. To manage your account in the

Encrypt Your Storage Device(s) Using a Windows Computer

  1. Knowledge Base
  2. Security
  3. Encrypt a Storage Device
windows ... Special Notes Depending on the size of the storage device, it may take some time for it to be encrypted You may continue to use your computer which the encryption takes place If you are not

Sign In or Out of Your UTC Adobe Account

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
tennessee.edu in the Email Address field Tab to the next field, select Enter/Return, or choose Sign In to be redirected to the UT Login Page Enter your UTC ID and password and choose LOGIN to continue

Check if You Are an Administrator on Your Apple Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Click the Apple icon in the top left of the screen and select 'System Preferences' Click 'Users & Groups' Your name will appear on the left side of the window If 'Admin

Sync MocsMail+ to Windows Phone

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Directions Open ‘Settings’   Select ‘email + accounts’   Select ‘add an account’   Select ‘Google’   Select ‘Connect’   Under ‘Email address’, enter your UTC email (ex. abc123@mocs.utc.edu)   Under ‘Password’, enter your UTC password   Select ‘accept’

Syncing your departmental shared document library to your computer

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
How to sync your online files (departmental shared documents) to your computer. ... To sync your departmental document library to your computer, follow the instructions below according to the environment you use for file storage and management.   Microsoft Teams    Open

Connect to the Eduroam Network

  1. Knowledge Base
  2. Network
  3. Guest Network
network. Eduroam is available in all university buildings, including the dorms. Directions (before traveling) Connect your device to the UTC-Secure network: Connect to UTC-Secure

How to re-add your UTC email account in Outlook (macOS)

  1. Knowledge Base
  2. Email
  3. Outlook
Sign out of your UTC account in Outlook.   Add your UTC email account back to Outlook by entering your O365 username, typically UTCID@utc.edu.

Access UTC Voicemail (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter