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Connect Your Windows Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account

Sponsor Affiliate Accounts

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Special Note If you are an affiliate wanting to obtain an account, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Zoom Meeting Instructions for Students

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
.   Click here to download the Zoom app for your computer.   You can also find the free Zoom app for your Android or iOS device in your app store.   Click on the Home Button.   Click

Connect Your Mac OS Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account

Get Started with IT: Residence Hall Technology (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Dos and Don'ts In the residence halls, every room has a port per pillow for connecting internet devices. Also, all residence halls have full wireless coverage provided by the University. In order

Get Started with IT: Technology on Campus (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
devices and additional help, visit our Network section of the IT Knowledge Base for simple step-by-step instructions to get all your devices connected to the network and internet. Student Computer

Connect Your Linux Computer to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
  After installation, the agent will prompt for your UTC credentials.   Once authenticated, your network connection will be reconfigured and internet access will be established Troubleshooting

Get Started with IT: Preparing for Classes (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
 are not recommended) Intel i7 CPU or greater 16GB RAM or greater A dedicated GPU with 4GB VRAM 512GB SSD Access Software Check our Software for Students article for access to

Connect Your Linux Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account

Enroll Your Device in Two-Factor Authentication

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
name and hit enter Verify your NetID You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone If you do not have a mobile device capable of

Access UTC Voicemail (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter

Access UTC Voicemail (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘(423) 425-1777’   Dial ‘#’   Dial your 4-digit phone extension when asked for your mailbox number   Dial your 4-digit security code when prompted The default security code is ‘0000’

Online Forms and Surveys

  1. Knowledge Base
  2. Applications
forms ... Suite of products, can create surveys, quizzes and polls. Learn more how to create a form using Microsoft’s documentation at https://support.microsoft.com/en-us/office/create-a-new-form-or-quiz-3c39c220

Creating a Self-Signed Digital ID for Adobe Acrobat (Reader or DC)

  1. Knowledge Base
  2. Applications
  3. Adobe Acrobat
encouraged that you make a backup copy of your digital ID file. If your digital ID file is lost or corrupted, or if you forget your password, you cannot use that profile to add signatures.

Finding the MAC Address for Your Google Home/Google Home Mini

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
“Next”   (Make sure the Mini is on) It will proceed to look for the Google Home Mini a eventually connect saying “Google Home Mini found”   It will say “Would you like to set up this device