Phones & Voicemail

Browse Information related to campus phone functionality.

Categories (2)

VoIP

Browse articles related to using VoIP phones and VoIP functions.
Expand

RingCentral Project

UTC will be transitioning from Avaya to RingCentral during the summer of 2026
Expand

Articles (3)

Bridge a Conference Call

Reset Avaya Password

This article provides instructions for resetting your Avaya (phone) password. NOTE: This process does not apply for voicemail resets.

Updating Phone Trees – Required Lead Time

Phone tree updates require at least 48 hours’ advance notice to ensure changes are implemented accurately, tested, and deployed without disrupting call routing. This article outlines the types of updates that need lead time, how to submit a request, and why the notice period is necessary.