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Install the EMS Client

on your device may be found here.) Click on the Download and Install the EMS Desktop Client link You will most likely receive a pop-up blocker, click on the pop-up blocker and select always allow

How to remove Office license on macOS

This article provides step-by-step instructions for how to uninstall Office 365 on MacOs. ... macos ... This article is the solution for the following error message on Office for macOS: "Your account abc123@utc.edu doesn’t allow editing on this Mac" Close all Office applications that are open

How to re-add your UTC email account in Outlook (macOS)

macos ... Sign out of your UTC account in Outlook.   Add your UTC email account back to Outlook by entering your O365 username, typically UTCID@utc.edu

Installing Creative Cloud Applications

have been installed or can be installed. To install a new product, choose the Install button next to the desired application.

Downloading and Installing Creative Cloud

Before you can install the Adobe applications, you must first install the Creative Cloud Desktop. If you have already installed Creative Cloud Desktop, learn how to install Creative Cloud

Connect Your Linux Computer to the UTC VPN

) to install the appropriate package for your distribution.  Make sure to install the one with "UI" in the file name.   After installation, the GlobalProtect client will appear in the system tray

Office 365 FAQs

Where can I download Microsoft 365 Apps? Instructions for installing the software are available at portal.office.com. Faculty and staff can download the software on their University-owned

Connect Your Windows Computer to the UTC VPN

: If you are using a UTC-issued machine, it will likely be 64-bit as that is the currently supported version by UTC IT).   Once the download has completed, install the client   After

Retrieve Message Headers (Outlook)

the email you are forwarding to Security@utc.edu. Outlook for macOS Right-click the email. Select 'View Source'. Copy the contents in the new window that opens and paste them in the

Connect Your Mac OS Computer to the UTC VPN

completed, install the client During installation, some users will be notified that a system extension was blocked.  If this happens, click the 'Open Security Preferences' button and click the

Syncing your departmental shared document library to your computer

File Explorer in the OneDrive folder (Windows) or under your Finder under OneDrive (macOS).      Outlook (for Microsoft O365 Groups)  In Outlook, you’ll find your Microsoft O365

Enable/Disable Call Waiting on Campus Phone

Directions Contact Client Services at (423) 425-4000 or Ithelp@utc.edu.

Software for Employees

Employees seeking to obtain a Adobe Creative Cloud named license should fill out an approval request form. To learn more about eligibility or how to install Adobe products, click here. Employees

Finding the MAC Address for Your Google Home/Google Home Mini

Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Obtaining Adobe Creative Cloud - Start Here

on-demand, per-app basis (Example: If Photoshop and Acrobat are all that’s needed on a computer, only those two apps selected will be downloaded/installed). Note: The benefits highlighted