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Install the EMS Client

  1. Knowledge Base
  2. Applications
  3. EMS Desktop Client
EMS Desktop Client. Directions Special note: these instructions written based on the usage of Google Chrome as the web browser, but the process should be similar for other browsers.   Open ...

EMS Desktop Client

  1. Knowledge Base
  2. Applications
  3. EMS Desktop Client
Articles related to the EMS Desktop Client

4. Installing Creative Cloud Applications

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Adobe Creative Cloud. Directions Launch the Creative Cloud desktop app.   Sign into your account by entering UTCID@tennessee.edu in the Email Address field. Tab to the next field, select ...

2. Downloading and Installing Creative Cloud

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Adobe Creative Cloud. Directions Go to adobe.com and sign in following these instructions: http://help.utk.edu/kb/index2.php?func=show&e=2665   Select Desktop Downloads   Scroll down ...

Connect Your Linux Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN. Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC ...

Connect Your Windows Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN. Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC ...

Connect Your Linux Computer to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
UTC Wireless Network. Special Note These instructions will only work on debian-based Linux distributions. Directions Connect to the UTC network (wired or wireless)   Open your preferred ...

Connect Your Mac OS Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN. Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC ...

VPN

  1. Knowledge Base
  2. Network
  3. VPN
Articles related to connecting a device to the UTC VPN client

Enable/Disable Call Waiting on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Call Waiting
Call Waiting. Directions Contact Client Services at (423) 425-4000 or Ithelp@utc.edu.

How to connect to a Lab Stats computer from a Windows Computer

  1. Knowledge Base
  2. Labs
Labs. Directions If you’re going to be connecting to the lab computer from off campus, make sure you have installed the VPN client (GlobalProtect) and connected the VPN to campus. How to ...

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
UTK Software. Special Note You must be a current UTC or UTK student or a faculty/staff member of the UT system in order to get software from the UTK Software Distribution website. Some software will ...

Enabling a Virtual Background in Settings

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Zoom. Directions (All accounts) To enable the Virtual Background feature for all members of your organization: Sign in to the Zoom web portal as an administrator with permission to edit Account ...

How to connect to a Lab Stats computer from a Mac OS Computer

  1. Knowledge Base
  2. Labs
Labs. Directions In order to connect to a remote lab computer in the LabStats Remote Access Dashboard from a Mac, you will first need to install two applications on your computer. First, navigate ...

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
VoIP. Avaya IX Workplace is here to streamline your daily telecommunications.       With the app you can:           Make calls using your university phone number           Receive calls that ...
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