Search 27 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Sponsor Internet Access for Multiple Guests or a Conference/Event

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
, enter your UTC password   Select ‘Login’   Locate and choose the ' Conference/Event/Multiple Guests ' selection and complete all the required fields that display.   When complete

Use a Sponsored Guest Account

  1. Knowledge Base
  2. Network
  3. Guest Network
and will revoke access 11:59PM Friday. If you need access after the event then please contact the event organizer, or register as a guest if access is needed immediately

Sponsor Internet Access for an Individual Guest

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Special Note If you are a guest wanting to obtain internet access, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Sign Up for Guest Network Access

  1. Knowledge Base
  2. Network
  3. Guest Network
Special Notes Self-service guest access is limited to internet access only.  Local campus services will not be accessible.  If you require access to local campus resources, you must obtain a

Connect to the Eduroam Network

  1. Knowledge Base
  2. Network
  3. Guest Network
Eduroam is a secure, world-wide WiFi service intended for education and research communities. Anyone that is part of a participating institution can connect to and use the eduroam wireless network at

What are my online file storage options at UTC?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
Teams app. By default, there’s always a “General” channel which can’t be deleted. File folders are related to your Teams channels.  You can also add guests from outside the organization to your team

Sponsor Affiliate Accounts

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Special Note If you are an affiliate wanting to obtain an account, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Discouraging Zoombombing

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts in the chat, and attempt to take over the meeting. Our global Zoom

Computer Refresh Frequently Asked Questions (FAQs)

  1. Knowledge Base
  2. Hardware
  3. Computer Refresh Program
receive a new device? You will need to provide a Service Tag Number if your primary machine is a Dell/Windows device or your device's Serial Number if your primary device is an Apple/MacOs device

How do I manage my team’s permissions?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
select Manage Team.     In the Settings tab, you can check or uncheck the permissions you want your members to use. In the Members tab, you’ll see a list of Owners and Members and guests

How do I manage shared files in Microsoft Teams?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
If your department or team uses Microsoft Teams as their online storage solution, read below to learn how to access and use your shared files library within the Microsoft Teams desktop app (Microsoft

Digital Measures Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Applications
  3. Digital Measures
Table of Contents How do I log into Digital Measures to update or change my information? How do I export a CV from Digital Measures? How do I import a CV into Digital Measures? If I change

Enabling a Virtual Background in Settings

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Directions (All accounts) To enable the Virtual Background feature for all members of your organization: Sign in to the Zoom web portal as an administrator with permission to edit Account

Installing Creative Cloud Applications

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Directions Launch the Creative Cloud desktop app. Sign into your account by entering UTCID@tennessee.edu in the Email Address field. Tab to the next field, select Enter/Return, or

Configure the iOS Outlook app for MocsMail+

  1. Knowledge Base
  2. Email
  3. Outlook
Directions Open the Outlook iOS app   Select 'Add an Account' If you have already set up an account in the Outlook app: Select the ‘Settings’ tab Select ‘Add Account