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Activate Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
October 2022, 2FA is required for additional UTC systems such as Gmail and MyMocsNet.  Select your security questions by following the instructions on the page and click Continue

Improvements to O365 and UTC Device Security

  1. Knowledge Base
  2. Security
on and off the campus network. With Defender plan 2, if any UTC computers become compromised, the other computers will be alerted to the presence of malware and will become hardened against intrusion

Recover Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
: https://ds.tennessee.edu/passwords/reset.asp. Enter your NetID and click Continue. Your NetID is typically the same as your UTCID and can be found by searching your name in the UT Directory or

Connect Your Linux Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked. All UTC faculty, staff, and

Connect your iPhone or iPad to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked. All UTC faculty, staff, and

Connect your Android device to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked. All UTC faculty, staff, and

Connect Your Windows Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked. All UTC faculty, staff, and

Sign In or Out of Your UTC Adobe Account

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
tennessee.edu in the Email Address field Tab to the next field, select Enter/Return, or choose Sign In to be redirected to the UT Login Page Enter your UTC ID and password and choose LOGIN to continue

Connect Your Mac OS Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked. All UTC faculty, staff, and

Turning off Device MAC Randomization

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
If you are being asked to re-register your device every 24-48 hours or every time you connect to the UTC Wifi, you will need to disable MAC Randomization. If you use UTC and UTC-Secure, you'll need

Speed testing

  1. Knowledge Base
  2. Network
  3. Troubleshooting
network ... UTC runs a local speed test server.  It's accessible both on and off the campus network, so you can use it from home as well.  Note that speed testing can be affected by many different factors and

Blocked applications

  1. Knowledge Base
  2. Network
  3. Application Support
network ... about an application that appears to not be working and it's not listed on this page, please contact the UTC help desk to ask about it. Government mandated Includes: qq, tiktok, wechat Why: The

Get Started with IT: Accessing your Account (Employees)

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
threat on campus. Sign up for UTC Alerts here. UTC Network Register your devices to the UTC network or connect to the VPN here. MyMocsNet Log in and familiarize yourself with MyMocsNet, the

Get Started with IT: Technology on Campus (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Connect to UTC’s Network Connecting to UTC’s network is different depending on the type of device you are trying to connect. Mobile Devices: Select the UTC network (simply named UTC) on your

Cable TV Channels

  1. Knowledge Base
  2. Cable TV
2.2 UTC Channel 2 41.2 Tru-TV HD 2.3 UTC Channel 3 42.1 TBS HD