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Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)

A troubleshooting guide if you can't open SharePoint, O365 Groups or Teams stored files using the File Explorer after syncing them to your local computer or device and the files are still in the cloud. ... The instructions below will guide you through possible solutions if you can't open SharePoint stored files using the File Explorer after syncing them to your local computer or device and the files

Avaya Phone Menu Quick Reference Guide

Scrolling and navigation When navigating through the options and features on your telephone display, use the navigation arrows to scroll and buttons to select lines or options. Use the up and

Mocs Card: Add your Mocs Card to your Android phone

During the transition to this new technology, please retain your physical Mocs Card ID as the mobile ID does not replace your physical card entirely.   Step 1: Install and

How to locate your Signatures, Mailbox Rules, and Contact Lists

How to locate your Signatures, Mailbox Rules, and Contact Lists. ... Please make note of any signatures, mailbox rules, or contact lists that you have created in the Outlook desktop application. Below are instructions on how to locate your signatures, mailbox rules

Encrypt an Email with the Outlook Application

' Draft your email and add any attachments Select the 'Options' tab Select the drop down arrow next to 'Encrypt' Select your desired encryption option* *When you select an option, Outlook will provide a description of what your selection does for the email.

Encrypt an Email with the Outlook Web Application

message' Draft your email and add any attachments Select "Message' then click the three dots at the end of the toolbar Select 'More Options' Select your sensitivity level in the drop-down menu Select 'Encrypt this message (S/MIME)' then 'OK'

Setup a 3-way Call on Campus Phone

, ask the other party to hold   Dial ‘Transfer’   Dial the third party’s phone number   After the third party answers, dial ‘Conf’   The 3-way call should now be established If one party hangs up, the other two should remain connected

Retrieve Message Headers (MocsMail+)

Directions Open the email you want to check headers for. Click the three vertical dots next to the 'Reply' button. Select 'Show Original'. Select 'Copy to Clipboard'. Paste the headers in the email you are forwarding to Security@utc.edu.

Installing Creative Cloud Applications

Directions Launch the Creative Cloud desktop app. Sign into your account by entering UTCID@tennessee.edu in the Email Address field. Tab to the next field, select Enter/Return, or

Reset Avaya Password

This article provides instructions for resetting your Avaya (phone) password. NOTE: This process does not apply for voicemail resets. ... ://myphonepassword.utc.edu while on campus or connected to the VPN  For assistance with any VPN related issues, please contact the Helpdesk  Email: ithelp@utc.edu

Retrieve Message Headers (Outlook)

the email you are forwarding to Security@utc.edu. Outlook for macOS Right-click the email. Select 'View Source'. Copy the contents in the new window that opens and paste them in the

Bridge a Conference Call

Special Note To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible

Get Started with IT: Additional Services for Students

of gift card scams. You can forward phishing emails to security@utc.edu Need Other IT Services? Open an IT Helpdesk request ticket. Send an email to ITHelp@utc.edu. Contact the IT Help

Equipment for Teaching

Learn about what equipment you may need to remotely teach or what options may be available for your classroom environment. ... If you are a professor who is unsure what equipment you may need to remotely teach or what options may be available for your classroom environment, please consult the following table. Further

Get Started with IT: Additional Services for Employees

, and more. Equipment/Technology Request If you do not have the necessary resources to fulfill your classes or work responsibilities you may request additional equipment or technology