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Bridge a Conference Call
Special Note
To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible
Equipment for Teaching
Learn about what equipment you may need to remotely teach or what options may be available for your classroom environment. ... If you are a professor who is unsure what equipment you may need to remotely teach or what options may be available for your classroom environment, please consult the following table. Further
Get Started with IT: Additional Services for Students
of gift card scams. You can forward phishing emails to security@utc.edu
Need Other IT Services?
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help
Get Started with IT: Additional Services for Employees
, and more.
Equipment/Technology Request
If you do not have the necessary resources to fulfill your classes or work responsibilities you may request additional equipment or technology
Software for Students
The below software is available to enrolled students at no additional cost.
Software Package
Where to get it
Eligibility
Office 365 for students
Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)
A troubleshooting guide if you can't open SharePoint, O365 Groups or Teams stored files using the File Explorer after syncing them to your local computer or device and the files are still in the cloud. ... The instructions below will guide you through possible solutions if you can't open SharePoint stored files using the File Explorer after syncing them to your local computer or device and the files
Setup Message Reminder on Voicemail (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Importing Scholarly Activity
book chapters)" under the "Scholarship/Research" section
3. Select "Import Items" at the top right of the page
4. Select "Option A: Import a file exported from another system"
Note
Change Voicemail Greeting (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Change Voicemail Security Code (On Campus)
Campus Phone
Pick up the phone handset
Dial ‘1777’ to access voicemail
If the phone you are using has its own voicemail account, dial ‘*’
Dial ‘#’
Dial your 4-digit
Computer Refresh Frequently Asked Questions (FAQs)
refresh@utc.edu, we will consult with you to determine the best configuration for your needs.
How much will it cost?
The University contributes up to $1,400 toward a refreshed device and certain
Switching Windows during Screen Sharing
Directions
During screen sharing, you can switch between different Windows or Desktop by moving your mouse/pointer to the top of the meeting window. Select - " New Share"
Other
Removing Creative Cloud from Windows or Mac
Adobe provides a guide on their website for uninstalling the Adobe Creative Cloud applications from your computer. The Creative Cloud Cleaner Tool allows you to more precisely remove installation
Change Voicemail Name (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Start A Screen Share Meeting
Directions
If you would like to start an instant meeting for screen share (no video) or an audio-only meeting, you can do so by selecting the "Start with no video" at the Home tab.
After