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Sync Office 365 to Windows Phone

  1. Knowledge Base
  2. Email
  3. Office 365
Office 365. Directions Open ‘Settings’   Select ‘email + accounts’   Select ‘add an account’   Select ‘advanced setup’   Under the ‘email’ field, enter your UTC email address ...

Sync MocsMail+ to Windows Phone

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Mocsmail+. Directions Open ‘Settings’   Select ‘email + accounts’   Select ‘add an account’   Select ‘Google’   Select ‘Connect’   Under ‘Email address’, enter your ...

How to connect to a Lab Stats computer from a Mac OS Computer

  1. Knowledge Base
  2. Labs
Labs. Directions In order to connect to a remote lab computer in the LabStats Remote Access Dashboard from a Mac, you will first need to install two applications on your computer. First, navigate ...

Connect Your Mac OS Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN. Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC ...

VPN

  1. Knowledge Base
  2. Network
  3. VPN
Articles related to connecting a device to the UTC VPN client

1. Obtaining Creative Cloud - Start Here

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Adobe Creative Cloud. *Special Note Effective 2019, the UT system has renewed its system-wide contract with Adobe for Creative Cloud. The new contract licensing format for Creative Cloud is based on ...

Enable/Disable Call Waiting on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Call Waiting
Call Waiting. Directions Contact Client Services at (423) 425-4000 or Ithelp@utc.edu.

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
VoIP. Avaya IX Workplace is here to streamline your daily telecommunications.       With the app you can:           Make calls using your university phone number           Receive calls that ...

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
UTK Software. Special Note You must be a current UTC or UTK student or a faculty/staff member of the UT system in order to get software from the UTK Software Distribution website. Some software will ...

Creating a BibTex File

  1. Knowledge Base
  2. Applications
  3. Digital Measures
Digital Measures. Creating a BibTeX Code From Google Scholar 1. Open an internet browser and go to Google Scholar 2. Click on "Sign In" at the top right of the page 3. Sign in using any ...

Request UTC VPN Account Elevation

  1. Knowledge Base
  2. Accounts
  3. VPN
VPN. Special Note All UTC faculty, staff, and students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged ...

Enabling a Virtual Background in Settings

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Zoom. Directions (All accounts) To enable the Virtual Background feature for all members of your organization: Sign in to the Zoom web portal as an administrator with permission to edit Account ...

Change Voicemail Security Code (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Voicemail. Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ ...

Bridge a Conference Call

  1. Knowledge Base
  2. Phones
  3. Conference Calls
Conference Calls. Special Note To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be ...

Setup Voicemail on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Voicemail
Voicemail. Special Note If you do not know your voicemail security code or need a new voicemail box, you will have to contact Client Services. Directions Dial ‘1777’   When asked for ...
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