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Office 365 FAQs
to date with the latest releases from Microsoft (currently Microsoft 365 Apps)
Office Mobile access for iOS, iPadOS and Android devices
Create and store Word, Excel, PowerPoint, Access, OneNote
Zoom Meeting Instructions for Students
.
Click here to download the Zoom app for your computer.
You can also find the free Zoom app for your Android or iOS device in your app store.
Click on the Home Button.
Click
Enroll Your Device in Two-Factor Authentication
installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798
Check to see if your phone is supported by duo here:
Android
Avaya Mobility Apps
download and install
Navigate to https://myphone.utc.edu/ while on the VPN or on-campus network
OR
On the mobile device for:
Android: Open the Play Store application
Naming Files and Folders
This article provides information and best practices you can adopt in your file management to ensure that your files and folders don’t fail to sync or upload in OneDrive, Teams, or SharePoint. ... Following the naming conventions set by Microsoft ensures that your files and folders don’t fail to sync or upload in OneDrive, Teams, or SharePoint. This article provides information and best
Supported and Unsupported Devices on the UTC Network
Android
Others:
Amazon Echo (all types)
Amazon Fire TV (all types)
Amazon wifi outlets
Anki Robot
AppleTV
Note: It is recommended to enable the on screen passcode to prevent
Digital Measures Frequently Asked Questions (FAQ)
synced to your Digital Measures profile after the 14th day of class.
To add or modify teaching interests, locate the "Teaching Interests" page in your Digital Measures profile.
How do I
Zoom Resources for Faculty
Zoom Resources for Faculty are available through the Walker Center for Teaching and Learning.
Click here to learn more!
Mute All And Unmute All
All
You will be prompted to Allow participants to unmute themselves. Clicking Continue will mute all current and new participants.
Setup Message Reminder on Voicemail (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Using OneDrive
Need help with OneDrive? The following articles teach you how to: Share files and folders, upload, create, and restore files, as well as troubleshoot syncing issues within the OneDrive application. ... -and-folders-with-office-365-72f26d6c-bf9e-432c-8b96-e3c2437f5b65?wt.mc_id=otc_onedrive
Please know that these are our current sharing policies. Be aware that if you share a link to someone
Make an International Call
Directions
From any long distance activated campus extension press 9, 1, 011 (to exit US code) then the country code you are trying to reach.
Change Voicemail Greeting (Off Campus)
Directions
Dial ‘425-1777’ to access UTC voicemail
Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code
Dial ‘#’
Dial your 4-digit phone
Access UTC Voicemail (On Campus)
Special Note
These directions are for UTC Dterm E-series and I-series phones.
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter
Setup a 3-way Call on Campus Phone
, ask the other party to hold
Dial ‘Transfer’
Dial the third party’s phone number
After the third party answers, dial ‘Conf’
The 3-way call should now be established
If one party hangs up, the other two should remain connected