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Enabling a Virtual Background in Settings

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Directions (All accounts) To enable the Virtual Background feature for all members of your organization: Sign in to the Zoom web portal as an administrator with permission to edit Account

Installing Creative Cloud Applications

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Directions Launch the Creative Cloud desktop app. Sign into your account by entering UTCID@tennessee.edu in the Email Address field. Tab to the next field, select Enter/Return, or

Updating Faculty Web Profile Information

  1. Knowledge Base
  2. Applications
  3. Digital Measures
Full-time Faculty at UTC have the ability to share and manage their own Faculty Profile page through Digital Measures. Using Digital Measures, faculty can choose to display or hide particular

Encrypt an Email with the Outlook Application

  1. Knowledge Base
  2. Security
  3. Email Encryption
Special Notes These steps are for the Outlook desktop application. If you are using the Outlook web application, find those instructions here. These instructions will not work for the Outlook

Start A Screen Share Meeting

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Directions If you would like to start an instant meeting for screen share (no video) or an audio-only meeting, you can do so by selecting the "Start with no video" at the Home tab. After

How do I manage my team’s permissions?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
If you are an owner of your team’s SharePoint Site, Microsoft O365 Group, or Microsoft Teams you can manage your team’s permission levels. Follow the instructions below depending on the environment

Receiving SMS Text Messages and Emails from UTC-ALERT

  1. Knowledge Base
  2. Accounts
  3. UTC-ALERT
Special Note UTC-ALERT does not distribute advertising or other promotional content. Users pay no fees, other than any individual fees associated with SMS text messaging services. Some cellular

How to locate your Signatures, Mailbox Rules, and Contact Lists

  1. Knowledge Base
  2. Communication and Collaboration
  3. Outlook (Email)
Please make note of any signatures, mailbox rules, or contact lists that you have created in the Outlook desktop application. Below are instructions on how to locate your signatures, mailbox rules

Sign In or Out of Your UTC Adobe Account

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Signing Out For access to Adobe’s Creative Cloud software, you must first be provided a license to do so. If you do not have a license assigned to your account, please proceed to the following URL

Download files and folders from OneDrive

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
  4. OneDrive
You can download files and folders from Microsoft OneDrive to your computer with just a few clicks. Visit https://office.com and log in with your University email address and password. Click

Connect Your Mac OS Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC VPN

What are my online file storage options at UTC?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
Overview of the differences between Microsoft O365 Groups, Teams, and traditional SharePoint Sites: For more detailed descriptions, continue reading below: A Microsoft O365 Group    A

23-24 EDO Performance and Planning

  1. Knowledge Base
  2. Applications
  3. Digital Measures
This guide is for the Old 23-24 EDO. To get a high-level view of our new system (beginning Spring 2024), you can start with this page: https://www.utc.edu/academic-affairs/digital-measures/edo

Cable TV FAQs

  1. Knowledge Base
  2. Cable TV
If you are experiencing problems with your Cable TV service, it may be something you can resolve yourself in just minutes. Here are some tips for the most common user related issues listed, which you

Virtual EMS FAQs

  1. Knowledge Base
  2. Applications
  3. Online Space Requests
Table of Contents What types of spaces are reserved through Virtual EMS? Can I just email or make a phone request?  How do I log in to Virtual EMS? Who can reserve space on campus