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How to connect to a Lab Stats computer from a Windows Computer

  1. Knowledge Base
  2. Labs
Connection window.   Select "More choices" on the Windows Security window.   Select "Use a different account".   Enter "cha\abc123" (replace abc123 with your

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
’   Select the software you would like to download   Select ‘Download Selected Item’   Troubleshooting “Invalid NetID and/or Password or your account is not authorized for downloads

Job Scams Circulating Campus

  1. Knowledge Base
  2. Security
  3. Recent Phishing Emails
printer, and a scanner and purchase quality paper.  The accountant emails them a check with instructions on how to mobile deposit the check to their bank. The victim is then instructed to deposit the check

Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
)  Click the OneDrive icon in the System Tray (see above) and then click the gear icon on the top right. Click on Settings > Account. You will see the email with which you're signed in

Phishing Update: UT Emergency Alert! Important Update

  1. Knowledge Base
  2. Security
  3. Recent Phishing Emails
; You will lose all your emails associated with this accountIf you have only one college account, fill in the correct username and passcode and submit. Your information is encrypted and protected.If you

Manage Duo Settings and Enrolled Devices

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Before you begin You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Connect your Android device to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account

Connect your iPhone or iPad to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account

Use the Duo Mobile App to Generate a Passcode

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Before you begin You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

ViVi Software - Classrooms

  1. Knowledge Base
  2. Classroom Technology
same account you use to log into Microsoft products i.e utcID@utc.edu) and password. If your password is not accepted, please call the Help Desk at 423-425-4000. After signing in, the next page

Office 365 FAQs

  1. Knowledge Base
  2. Email
  3. Office 365
Publisher files locally on your computer Connect your email account to the Outlook desktop client, opening more features to use with your email and calendars

Connect Your Windows Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account

Zoom Meeting Instructions for Students

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Directions Students DO NOT need to have a Zoom account to join a Zoom meeting. How to Join a Class/Meeting Option 1: Join using the provided URL   Check your UTC email or

Connect Your Mac OS Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account

Connect Your Linux Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account