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Zoom Meeting Instructions for Students

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
.   Click here to download the Zoom app for your computer.   You can also find the free Zoom app for your Android or iOS device in your app store.   Click on the Home Button.   Click

Supported and Unsupported Devices on the UTC Network

  1. Knowledge Base
  2. Network
  3. Device Support
register them for network access at https://portal.utc.edu/registration.  Anything that does not support the agent installation or does not automatically register will open a ticket with the help desk

Request UTC VPN Account Elevation

  1. Knowledge Base
  2. Accounts
  3. VPN
information. If you are looking for help setting up the VPN client, please reference the appropriate article by following this link: Connect your Windows computer to the UTC VPN Connect Your Mac OS Computer to the UTC VPN Connect your Linux computer to the UTC VPN

Get Started with IT: Accessing your Account (Employees)

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
better password protection. UTC Email  You can check your email when you are away from campus with a web browser, with the Outlook client, or on your phone or mobile device. If you will be away

Check to see if OneDrive is Syncing

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
  4. OneDrive
Ensuring OneDrive is Syncing It is important to ensure that your OneDrive sync client is working properly so that you don’t lose data, or don’t have access to the latest version of a file when you

Creating a BibTex File

  1. Knowledge Base
  2. Applications
  3. Digital Measures
from the service catalog here. You may also contact the UTC Client Services at Ithelp@utc.edu or by calling (423) 425-4000. 4. Select "Next" 5. Type in your UTCID and password 6

Connect Your Smart TV to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
call IT Client Services at 423-425-4000. Amazon FireStick  Go to Settings (usually a gear icon from the main menu)  Select “Device” or “My Fire TV” (the exact wording depends on the version

Mocs Card: Apple Wallet FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
version of iOS Apple Watch Series 1 or later running the latest version of watchOS Apple ID signed into iCloud GET Mobile app from the App Store Your University of Tennessee (UT) NetID, password

Cable TV FAQs

  1. Knowledge Base
  2. Cable TV
”. Cable Search Selection Then hit auto scan and wait until channel scanning is complete. If issues with the plug in the wall affects the TV then contact Client Services. Tell them your issue

Mocs Card: Android FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
network connectivity, as your Mobile Mocs Card is stored on your device.   Troubleshooting GET indicates “Mobile ID Installed (not ready).” What do I do? Check the app permissions. To see

Removing Creative Cloud from Windows or Mac

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Adobe provides a guide on their website for uninstalling the Adobe Creative Cloud applications from your computer. The Creative Cloud Cleaner Tool allows you to more precisely remove installation

Cable TV Channels

  1. Knowledge Base
  2. Cable TV
TV Viewing Channel Program TV Viewing Channel Program 2.1 UTC Channel 1 41.1 Golf Channel HD