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Creating a BibTex File

  1. Knowledge Base
  2. Applications
  3. Digital Measures
Digital Measures. Creating a BibTeX Code From Google Scholar 1. Open an internet browser and go to Google Scholar 2. Click on "Sign In" at the top right of the page 3. Sign in using any ...

Mapping Shared Drives to Your Windows Computer

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
Shared Data Drives. Special Note You must be given access permissions in order to access a departmental shared drive. To request access for yourself or someone else, you must be a faculty/staff member ...

Mapping a Shared Drive to Your Apple Computer

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
Shared Data Drives. Special Note You must be given access permissions in order to access a departmental shared drive. To request access for yourself or someone else, you must be a faculty/staff member ...

Phones

  1. Knowledge Base
  2. Phones
Information associated with campus phone functionality, such as Call Forwarding, Call Waiting, Voicemail access, etc.

Network

  1. Knowledge Base
  2. Network
Helpful resources on accessing and troubleshooting UTC's networks, including UTC Wireless, Guest Wireless, and VPN

Cable TV FAQs

  1. Knowledge Base
  2. Cable TV
Cable TV. If you are experiencing problems with your Cable TV service, it may be something you can resolve yourself in just minutes. Here are some tips for the most common user related issues listed, which ...

Using Citrix

  1. Knowledge Base
  2. Applications
  3. Remote Desktop
Remote Desktop. What is Citrix? Citrix is an online service that functions as a remote desktop computer. The goal of Citrix is to unify your desktops, files, and apps in a single cloud space and then ...

Extra Stock Images

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Adobe Creative Cloud. Adobe Creative Cloud users have been asking how they can get access to the ten free stock images advertised by Adobe. Currently, Creative Cloud users receive the following error when ...

Applications

  1. Knowledge Base
  2. Applications
Information on Software, such as Adobe Creative Cloud, Digital Measures, UTK Software Distribution Site Access, etc.

How to connect to a Lab Stats computer from a Mac OS Computer

  1. Knowledge Base
  2. Labs
Labs. Directions In order to connect to a remote lab computer in the LabStats Remote Access Dashboard from a Mac, you will first need to install two applications on your computer. First, navigate ...

Cable TV

  1. Knowledge Base
  2. Cable TV
How to configure your Analog/Digital TV for access to UTC's cable, available TV channels, and other cable-based FAQ's

3. Signing into Your UTC Adobe Account

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Adobe Creative Cloud. Directions For access to Adobe’s Creative Cloud software, you must first be provided a license to do so. If you do not have a license assigned to your account, please proceed to ...

Setup Message Reminder on Voicemail (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Voicemail. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted The default security code is ...

Change Voicemail Greeting (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Voicemail. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone ...

Change Voicemail Greeting (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Voicemail. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ...
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