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Removing Creative Cloud from Windows or Mac

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Adobe provides a guide on their website for uninstalling the Adobe Creative Cloud applications from your computer. The Creative Cloud Cleaner Tool allows you to more precisely remove installation

Check if You Are an Administrator on Your Windows Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
windows ... Directions Open the Start Menu and type in 'users' Click 'Add, edit, or remove other users' Your screen will show 'CHA \ [your UTC ID] If 'Administrator' appears below your UTC ID, you

Connect Your Windows Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC

Google Checklist for Alumni

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Please follow the the checklist below to move any email and documents you need in your MocsMail+ Google account to a personal account when you graduate or leave UTC. For more information on what

Transferring Google Content via Google Takeout

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Instructions on making a backup or transferring your files and email to a new account via Google Takeout. ... email to your personal Gmail account. Viewing Copied Files Gmail: Copied Gmail content will appear with a label containing your MocsMail account name and the date you started the copy process

Setup Voicemail on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Voicemail
security code, enter '0000' for new user.   If new, an automated tutorial will guide you through setup.  If existing, look at changing password, name, and greeting.   Set your phone to go to

Connect Your Windows Computer to the UTC-Secure Network

  1. Knowledge Base
  2. Network
  3. UTC-Secure Wireless Network
Directions ** Note: Please be sure to connect your device to the UTC wireless network and register it before trying to connect to UTC Secure. Connect to the ‘UTC’ network   Open your

Cancel Voicemail on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Pick up your phone handset   Dial '#22' for busy   Dial '#77' for don't answer

How to connect to a Lab Stats computer from a Windows Computer

  1. Knowledge Base
  2. Labs
connect your Windows computer to the utc vpn   Go to UTC’s Remote Computer Access web page and sign in with your UTC ID and password. https://remoteaccess.labstats.com/university-of

Encrypt Your Storage Device(s) Using a Windows Computer

  1. Knowledge Base
  2. Security
  3. Encrypt a Storage Device
windows ... Special Notes Depending on the size of the storage device, it may take some time for it to be encrypted You may continue to use your computer which the encryption takes place If you are not

Setup Call Forwarding on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Call Forwarding
Special Note Before forwarding, make sure you clear any existing forwarding. Please submit a Help Desk ticket for assistance if you are: forwarding your phone to a long distance

Cancel Call Forwarding on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Call Forwarding
Directions Cancel Forwarding All Calls Pick up the phone handset   Dial ‘#11’   Cancel Forwarding Calls When Phone is Busy Pick up the phone handset   Dial ‘#22’   Cancel Forwarding All Calls After 3 Rings Pick up the phone handset   Dial ‘#77’

Avaya Phone Menu Quick Reference Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
down navigation arrows to scroll up or down through the lists; holding either arrow for a few seconds produces a fast scroll. Use the right and left navigation arrows to move between the Phone screen

Setup a 3-way Call on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Conference Calls
Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Pick up the phone handset   Dial the first phone number   With the call in progress

Enable/Disable Call Waiting on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Call Waiting
Directions Contact Client Services at (423) 425-4000 or Ithelp@utc.edu