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Avaya Voicemail Quick Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
Directions for Answering and Making Calls                 Placing a call to an on-campus extension: ·         Lift the handset and dial the 4-digit extension ·         Press the Speaker

Connect Your Smart TV to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
the MAC Address (sometimes called Wi-Fi Address, Physical Address, or Internet Address).  It is always 12 characters long and can contain numbers from 0-9 and letters A-F.  It is most commonly in the

3-Step Guide to Hunter Hall Classroom Technology

  1. Knowledge Base
  2. Classroom Technology
Turn the projector on using remote Share your screen using Vivi Log out of Vivi and turn off projector when class is over Step 1: Turn the projector on using the remote control To turn

Job Scams Circulating Campus

  1. Knowledge Base
  2. Security
  3. Recent Phishing Emails
printer, and a scanner and purchase quality paper.  The accountant emails them a check with instructions on how to mobile deposit the check to their bank. The victim is then instructed to deposit the check

Avaya Phone Menu Quick Reference Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
Scrolling and navigation When navigating through the options and features on your telephone display, use the navigation arrows to scroll and buttons to select lines or options. Use the up and

Obtaining Adobe Creative Cloud - Start Here

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
that will require annual renewal. The new license format will be specific to individual users, and will require UTC IT to assign licenses to employees in order to use Adobe products.  Cost

Discouraging Zoombombing

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
term for when individuals “gate-crash” Zoom meetings. These uninvited guests could share their screens, make disturbing posts in the chat, and attempt to take over the meeting. Our global Zoom

What are my online file storage options at UTC?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
Storage options for departments and teams ... Overview of the differences between Microsoft O365 Groups, Teams, and traditional SharePoint Sites: For more detailed descriptions, continue reading below: A Microsoft O365 Group  

Connect Your Linux Computer to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked. All UTC faculty, staff, and

When does my UTC account expire?

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
Overview When you leave UTC you will no longer have access to certain accounts and services provided by the University. The time frames differ depending on your role and affiliation with the

Mocs Card: Apple Wallet FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
What is the Mocs Card in Apple Wallet? Mocs Card in Apple Wallet is an initiative of the Mocs Card office whereby your iPhone and Apple Watch can take on the functionality of your Mocs Card

Virtual EMS FAQs

  1. Knowledge Base
  2. Applications
  3. Online Space Requests
reserved through Virtual EMS? Virtual EMS offers a variety of spaces across campus, including centrally scheduled classrooms, exterior spaces, and the University Center. The Spaces directory page

Software Inventory for Lab Machines

  1. Knowledge Base
  2. Labs
Communications Labs Adobe Creative Cloud 2022 Photo Mechanic 5 DRC Labs and Testing computers Adobe Creative Cloud 2022 BlueJ 4.2.1 Dragon Professional

Start A Screen Share Meeting

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Directions If you would like to start an instant meeting for screen share (no video) or an audio-only meeting, you can do so by selecting the "Start with no video" at the Home tab. After

Switching Windows during Screen Sharing

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Directions During screen sharing, you can switch between different Windows or Desktop by moving your mouse/pointer to the top of the meeting window. Select - " New Share" Other