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Cable TV FAQs

”. Cable Search Selection Then hit auto scan and wait until channel scanning is complete. If issues with the plug in the wall affects the TV then contact Client Services. Tell them your issue

Office 365 FAQs

Publisher files locally on your computer Connect your email account to the Outlook desktop client, opening more features to use with your email and calendars

Mocs Card: Android FAQs

Mobile app. DUO authentication app to confirm your identity.   How do I get my Mocs Card on my Android devices? If you are not sure if you have an approved photo, visit the photo

Mocs Card: Apple Wallet FAQs

, and access to a device that is setup to access your UTC Two-Factor Authentication (DUO) verification.   How do I add my Mocs Card to Apple Wallet? Ensure that you have an approved

Restore Access to Duo

duo ... /duorestore.asp Log in with your NetID and password Select one of options in the green boxes to log in: Call Me: Call the cell phone number registered to your account Enter a Passcode

Virtual EMS FAQs

the schedule for a particular room or space? How long will it take to receive a confirmation of my reservation request? The issue I am having is not addressed   What types of spaces are

Manage Duo Settings and Enrolled Devices

duo ... installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android

Digital Measures Frequently Asked Questions (FAQ)

visiting the "Personal and Contact Information" screen in your Digital Measures account. If there are any errors in locked fields in Digital Measures that you believe need to be updated, please email

Use the Duo Mobile App to Generate a Passcode

duo ... installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798 Check to see if your phone is supported by duo here: Android

Get Started with IT: Accessing your Account (Employees)

Activate Your Account Visit utc.edu/pw to complete the first-time password setup or to reset your password if you're already a UTC user.  Duo Enroll in Duo (two-factor authentication) for

Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)

A troubleshooting guide if you can't open SharePoint, O365 Groups or Teams stored files using the File Explorer after syncing them to your local computer or device and the files are still in the cloud. ... )  Click the OneDrive icon in the System Tray (see above) and then click the gear icon on the top right. Click on Settings > Account. You will see the email with which you're signed in

Enroll Your Device in Two-Factor Authentication

duo ... complete the enrollment to prevent any issues with your account.   Visit https://ds.tennessee.edu/passwords/2famgmt.asp Log in with your NetID and password Select ‘I have a smartphone

Connect Your Windows Computer to the UTC VPN

Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC

Zoom Login Instructions

Continue  This should take you to the UT Login page.  Please enter your NETID and password and press Login.   This should prompt you to use Duo Mobile. Please select Send me a

Connect Your Linux Computer to the UTC VPN

students have access to the VPN.  By default only UTC's publicly available services and the Internet are accessible.  If you require access to privileged services, you must request an account