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Sponsor Affiliate Accounts

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Special Note If you are an affiliate wanting to obtain an account, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Request UTC VPN Account Elevation

  1. Knowledge Base
  2. Accounts
  3. VPN
Catalog   Select the "Wired & Wireless Networks" category   Select the "VPN" category and click the 'Request Service' button on the following page   If prompted to sign in, under the

Recover Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
‘Tips for Protecting Your UT Accounts’ and click Continue.  Using the password complexity requirements found on the page, enter and verify your new password.  Check the 'Acceptable Use

Spring 2023 Storage Quota Changes for Google Accounts

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Storage Quotas Applied April 12, 2023 Storage Quotas for Google will be applied to all UTC accounts on April 12, 2023. This will impact services like Google Drive, Gmail, and Google Photos. A

Use a Sponsored Guest Account

  1. Knowledge Base
  2. Network
  3. Guest Network
Special Note Sponsored accounts have limited access to local campus resources. Here are a few limited examples to help illustrate access restrictions.  Note that this is just a sample

Activate Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
If you are a new UTC student, faculty or staff, you will need to log in using the initial password setup. Follow the instructions below to activate your account. To manage your account

Summer 2023: MocsMail Changes for Alumni and Former Students Accounts

  1. Knowledge Base
  2. Email
  3. Mocsmail+
As many of you know, UTC offers enrolled students the option to store files or collaborate using a Google (MocsMail) account or a Microsoft O365 account.  Google has removed unlimited storage options

Get Started with IT: Accessing your Account (Employees)

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
Activate Your Account Visit utc.edu/pw to complete the first-time password setup or to reset your password if you're already a UTC user.  Duo Enroll in Duo (two-factor authentication) for

When does my UTC account expire?

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
Learn what happens to your UTC accounts after you leave the university. ... accounts ... Overview When you leave UTC you will no longer have access to certain accounts and services provided by the University. The time frames differ depending on your role and affiliation with the

Sign In or Out of Your UTC Adobe Account

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
Signing Out For access to Adobe’s Creative Cloud software, you must first be provided a license to do so. If you do not have a license assigned to your account, please proceed to the following URL

How to re-add your UTC email account in Outlook (macOS)

  1. Knowledge Base
  2. Email
  3. Outlook
Sign out of your UTC account in Outlook.   Add your UTC email account back to Outlook by entering your O365 username, typically UTCID@utc.edu.

Sponsor Internet Access for an Individual Guest

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
browser to: https://ithelp.utc.edu Select the "Need Something?" button to proceed to the Service Catalog Select the 'Accounts & Access' category Select the 'Sponsor Internet Access' category and

Sponsor Internet Access for Multiple Guests or a Conference/Event

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
browser to: https://ithelp.utc.edu   Select the "Need Something?" button to proceed to the Service Catalog   Select the 'Accounts & Access' category   Select the 'Sponsor Internet

Sync MocsMail+ to Android

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Directions Open Settings   Select ‘Accounts’   Select ‘Add account’   Select ‘Google’   Enter your UTC email (ex. abc123@mocs.utc.edu)   Select ‘Next’   Authenticate with CAS using your UTC credentials

Sync MocsMail+ to Windows Phone

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Directions Open ‘Settings’   Select ‘email + accounts’   Select ‘add an account’   Select ‘Google’   Select ‘Connect’   Under ‘Email address’, enter your UTC email (ex. abc123@mocs.utc.edu)   Under ‘Password’, enter your UTC password   Select ‘accept’