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How often do I have to change my UTC password?

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
Password expiration notices are sent out a minimum of 7 days prior to your password expiration date. This expiration applies to all UTC systems like MocsMail, MyMocsNet, Canvas, Active Directory, and

Turning off Device MAC Randomization

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
. Android Open the Settings app and tap Network and Internet Select Wifi Tap the setting (the gear) next to the UTC wifi Tap Advanced Tap Privacy Turn on Use Device MAC iOS

Speed testing

  1. Knowledge Base
  2. Network
  3. Troubleshooting
network ... UTC runs a local speed test server.  It's accessible both on and off the campus network, so you can use it from home as well.  Note that speed testing can be affected by many different factors and

Get Started with IT: Technology on Campus (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Connect to UTC’s Network Connecting to UTC’s network is different depending on the type of device you are trying to connect. Mobile Devices: Select the UTC network (simply named UTC) on your

Get Started with IT: Residence Hall Technology (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Cable TV is available in all UTC residence halls. Learn more here. Wireless Network Learn how to register your device to the UTC wireless network here.

Get Started with IT: Accessing your Account (Employees)

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
threat on campus. Sign up for UTC Alerts here. UTC Network Register your devices to the UTC network or connect to the VPN here. MyMocsNet Log in and familiarize yourself with MyMocsNet, the

Cable TV Channels

  1. Knowledge Base
  2. Cable TV
TV Viewing Channel Program TV Viewing Channel Program 2.1 UTC Channel 1 41.1 Golf Channel HD

Blocked applications

  1. Knowledge Base
  2. Network
  3. Application Support
network ... : Anydesk, LogMeIn, TeamViewer, Wireguard, Zerotier Why: These applications permit remote access into UTC's network through an unapproved method Alternatives: If you want remote access to

Finding the MAC Address for Your Google Home/Google Home Mini

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Finding the MAC Address for Your Chromecast

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
.         Android Open your phone’s device settings.   Under “Wireless & networks,” touch Wi-Fi.   Connect to the broadcasted Chromecast SSID (e.g. Chromecast0256).   Once connected, navigate

Sponsor Internet Access for an Individual Guest

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Special Note If you are a guest wanting to obtain internet access, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Use a Sponsored Guest Account

  1. Knowledge Base
  2. Network
  3. Guest Network
. Directions Connect to the wired network or to the 'UTC' WiFi. Note: The 'UTC-Secure' WiFi is not available to sponsored accounts at this time.   Open your preferred web browser

Sponsor Internet Access for Multiple Guests or a Conference/Event

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Access' category and click the 'Request Service' button on the following page   If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
-campus phone and/or to your Avaya IX Workplace account. You will be provided your temporary password when your extension is converted.   Requirements: Active network connection to UTC Secure or

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
Special Note You must be a current UTC or UTK student or a faculty/staff member of the UT system in order to get software from the UTK Software Distribution website. Some software will not work