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How to re-add your UTC email account in Outlook (macOS)

  1. Knowledge Base
  2. Email
  3. Outlook
Sign out of your UTC account in Outlook.   Add your UTC email account back to Outlook by entering your O365 username, typically UTCID@utc.edu.

Speed testing

  1. Knowledge Base
  2. Network
  3. Troubleshooting
network ... UTC runs a local speed test server.  It's accessible both on and off the campus network, so you can use it from home as well.  Note that speed testing can be affected by many different factors and

Cable TV Channels

  1. Knowledge Base
  2. Cable TV
TV Viewing Channel Program TV Viewing Channel Program 2.1 UTC Channel 1 41.1 Golf Channel HD

Getting Started with IT for Students

  1. Knowledge Base
  2. Get Started with IT
 email (ex. abc123@mocs.utc.edu) and UTC password. ^ Back to Top On Campus Connect to UTC’s Network Connecting to UTC’s network is different depending on the type of device you are trying

Getting Started with IT for Employees

  1. Knowledge Base
  2. Get Started with IT
network ... Table of Contents Getting Connected Activate Your Account Duo UTC Email Telephone UTC Alerts UTC Network Resources Storage and Collaboration Download

Use a Sponsored Guest Account

  1. Knowledge Base
  2. Network
  3. Guest Network
. Directions Connect to the wired network or to the 'UTC' WiFi. Note: The 'UTC-Secure' WiFi is not available to sponsored accounts at this time.   Open your preferred web browser

Sponsor Internet Access for an Individual Guest

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Special Note If you are a guest wanting to obtain internet access, you will need a current member of UTC faculty or staff to sponsor your account. Directions Open your preferred web

Finding the MAC Address for Your Chromecast

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
.         Android Open your phone’s device settings.   Under “Wireless & networks,” touch Wi-Fi.   Connect to the broadcasted Chromecast SSID (e.g. Chromecast0256).   Once connected, navigate

Finding the MAC Address for Your Google Home/Google Home Mini

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Sponsor Internet Access for Multiple Guests or a Conference/Event

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Access' category and click the 'Request Service' button on the following page   If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field

Mapping Shared Drives to Your Windows Computer

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
through the UTC VPN: Connect Your Windows Computer to the UTC VPN Directions Open the Start menu Search for 'My Computer' (if on Windows 7) or 'This PC' (if on Windows 10

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
-campus phone and/or to your Avaya IX Workplace account. You will be provided your temporary password when your extension is converted.   Requirements: Active network connection to UTC Secure or

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
Special Note You must be a current UTC or UTK student or a faculty/staff member of the UT system in order to get software from the UTK Software Distribution website. Some software will not work

Check if You Are an Administrator on Your Windows Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Open the Start Menu and type in 'users' Click 'Add, edit, or remove other users' Your screen will show 'CHA \ [your UTC ID] If 'Administrator' appears below your UTC ID

Configure the iOS Outlook app for MocsMail+

  1. Knowledge Base
  2. Email
  3. Outlook
’ Select 'Google'   Under the 'Email' field, enter your UTC MocsMail+ address Example: abc123@mocs.utc.edu Select 'Sign in' You will be redirected to the CAS