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Change Voicemail Greeting (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Change Voicemail Name (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Update Your Directory Information

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
://people.utc.edu   Select ‘Login’   Under the ‘Username’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC password   Select ‘Login’   Select ‘Edit

Get Started with IT: Accessing your Account (Employees)

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
Activate Your Account Visit utc.edu/pw to complete the first-time password setup or to reset your password if you're already a UTC user.  Duo Enroll in Duo (two-factor authentication) for

Share your Outlook calendar

  1. Knowledge Base
  2. Email
  3. Outlook
Learn how to share your Outlook calendar with other people. ... You can share an Outlook calendar with other UTC staff, faculty, and students. The person you share your calendar with will receive a sharing invitation by email. Once the recipient accepts your

Change Voicemail Greeting (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Change Voicemail Security Code (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ if

Change Voicemail Name (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
UTC password   Select ‘LOGON’ If you receive a message stating “Password Expired”, change your password: Change Your UTC Password If you are still unable to log in successfully, please call the Client Services Center at 423-425-4000

Check if You Are an Administrator on Your Windows Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
Directions Open the Start Menu and type in 'users' Click 'Add, edit, or remove other users' Your screen will show 'CHA \ [your UTC ID] If 'Administrator' appears below your UTC ID

Syncing your departmental shared document library to your computer

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
How to sync your online files (departmental shared documents) to your computer. ... your Microsoft Teams App and log in with your University email address and password   Click Teams on the left navigation menu and select the team for which you want to sync the documents

Change Voicemail Security Code (On Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access

Edit Your Email Signature Using Outlook Web App

  1. Knowledge Base
  2. Email
  3. Outlook
Directions Open your preferred web browser to: https://outlook.office.com   Under the ‘User name’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC

Check if You Are an Administrator on Your Apple Computer

  1. Knowledge Base
  2. Security
  3. Check if You Are an Administrator
' appears below your UTC ID, you are an administrator on your machine If 'Mobile' appears below your UTC ID, you are not an administrator

Spring 2023 Storage Quota Changes for Google Accounts

  1. Knowledge Base
  2. Email
  3. Mocsmail+
unlimited storage options from all Google Workspace for Education accounts. These changes impact UTC’s ability to provide the same level of service as in the past. To comply with UTC’s new storage