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Retrieve Message Headers (MocsMail+)

Directions Open the email you want to check headers for. Click the three vertical dots next to the 'Reply' button. Select 'Show Original'. Select 'Copy to Clipboard'. Paste the headers in the email you are forwarding to Security@utc.edu.

Bridge a Conference Call

Special Note To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible

Get Started with IT: Additional Services for Students

of gift card scams. You can forward phishing emails to security@utc.edu Need Other IT Services? Open an IT Helpdesk request ticket. Send an email to ITHelp@utc.edu. Contact the IT Help

Equipment for Teaching

Learn about what equipment you may need to remotely teach or what options may be available for your classroom environment. ... If you are a professor who is unsure what equipment you may need to remotely teach or what options may be available for your classroom environment, please consult the following table. Further

Get Started with IT: Additional Services for Employees

, and more. Equipment/Technology Request If you do not have the necessary resources to fulfill your classes or work responsibilities you may request additional equipment or technology

Setup Message Reminder on Voicemail (On Campus)

Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted The default security code is ‘0000

Importing Scholarly Activity

book chapters)" under the "Scholarship/Research" section 3. Select "Import Items" at the top right of the page 4. Select "Option A: Import a file exported from another system" Note

Change Voicemail Greeting (On Campus)

Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Change Voicemail Security Code (On Campus)

Campus Phone Pick up the phone handset   Dial ‘1777’ to access voicemail If the phone you are using has its own voicemail account, dial ‘*’ Dial ‘#’   Dial your 4-digit

Change Voicemail Name (On Campus)

Directions Your Campus Phone Pick up phone handset   Dial ‘1777’ to access voicemail   Enter your phone’s security code when prompted   The default security code is ‘0000

Setup Voicemail on Campus Phone

Special Note If you do not know your voicemail security code or need a new voicemail box, you will have to contact Client Services. Directions Dial ‘1777’   When asked for a

Report a Suspected Spam/Phishing Email

an email or how to proceed with it, call the Help Desk at 423-425-4000 or email Security at Security@utc.edu.   Handling Spam Emails Outlook desktop application Open the email and

Review Quarantined Emails

A guide of how to check your quarantined messages and release messages needed to your inbox. ... send the message to your Inbox.  You may also select multiple emails at once by checking the box next to each.    Once you've selected multiple emails, you can release them all to your inbox at one time.

Creating a New Team in Microsoft Teams

appropriate team type and provide you with references on next steps once you have made the decision that is right for your situation. Guides Differences between the four team types and how to decide which one is right for you   Create a Staff Team   Create a Class Team

Setup Call Forwarding on Campus Phone

to when you are using your phone   Forwarding All Calls After 3 Rings Pick up the phone handset   Dial ‘*77’   Dial the number you would like to forward calls to after 3 rings