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Retrieve Message Headers (MocsMail+)
Directions
Open the email you want to check headers for.
Click the three vertical dots next to the 'Reply' button.
Select 'Show Original'.
Select 'Copy to Clipboard'.
Paste the headers in the email you are forwarding to Security@utc.edu.
Bridge a Conference Call
Special Note
To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible
Get Started with IT: Additional Services for Students
of gift card scams. You can forward phishing emails to security@utc.edu
Need Other IT Services?
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help
Equipment for Teaching
Learn about what equipment you may need to remotely teach or what options may be available for your classroom environment. ... If you are a professor who is unsure what equipment you may need to remotely teach or what options may be available for your classroom environment, please consult the following table. Further
Get Started with IT: Additional Services for Employees
, and more.
Equipment/Technology Request
If you do not have the necessary resources to fulfill your classes or work responsibilities you may request additional equipment or technology
Setup Message Reminder on Voicemail (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Importing Scholarly Activity
book chapters)" under the "Scholarship/Research" section
3. Select "Import Items" at the top right of the page
4. Select "Option A: Import a file exported from another system"
Note
Change Voicemail Greeting (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Change Voicemail Security Code (On Campus)
Campus Phone
Pick up the phone handset
Dial ‘1777’ to access voicemail
If the phone you are using has its own voicemail account, dial ‘*’
Dial ‘#’
Dial your 4-digit
Change Voicemail Name (On Campus)
Directions
Your Campus Phone
Pick up phone handset
Dial ‘1777’ to access voicemail
Enter your phone’s security code when prompted
The default security code is ‘0000
Setup Voicemail on Campus Phone
Special Note
If you do not know your voicemail security code or need a new voicemail box, you will have to contact Client Services.
Directions
Dial ‘1777’
When asked for a
Report a Suspected Spam/Phishing Email
an email or how to proceed with it, call the Help Desk at 423-425-4000 or email Security at Security@utc.edu.
Handling Spam Emails
Outlook desktop application
Open the email and
Review Quarantined Emails
A guide of how to check your quarantined messages and release messages needed to your inbox. ... send the message to your Inbox.
You may also select multiple emails at once by checking the box next to each.
Once you've selected multiple emails, you can release them all to your inbox at one time.
Creating a New Team in Microsoft Teams
appropriate team type and provide you with references on next steps once you have made the decision that is right for your situation.
Guides
Differences between the four team types and how to decide which one is right for you
Create a Staff Team
Create a Class Team
Setup Call Forwarding on Campus Phone
to when you are using your phone
Forwarding All Calls After 3 Rings
Pick up the phone handset
Dial ‘*77’
Dial the number you would like to forward calls to after 3 rings