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Get Started with IT: Resources for Employees
Storage and Collaboration
Do you need to work on documents, spreadsheets and presentations with your team? Storage options for departments and teams can be found here. If you need to send files
Connect Your Windows Computer to the UTC Network
‘Download’
After the download has completed, run the setup file to install the FortiNAC agent
When FortiNAC prompts you for your UTC credentials, enter them
Once authenticated
Troubleshooting SharePoint/OneDrive Syncing Issues (Microsoft Windows)
A troubleshooting guide if you can't open SharePoint, O365 Groups or Teams stored files using the File Explorer after syncing them to your local computer or device and the files are still in the cloud. ... The instructions below will guide you through possible solutions if you can't open SharePoint stored files using the File Explorer after syncing them to your local computer or device and the files
Syncing your departmental shared document library to your computer
How to sync your online files (departmental shared documents) to your computer. ... To sync your departmental document library to your computer, follow the instructions below according to the environment you use for file storage and management.
Microsoft Teams
Open
Citrix Troubleshooting Guide
password for UTC.
How do I work on a file that is currently saved to my device?
You can upload files on your device to the Citrix Receiver.
Hover over the three lines at the top of
Check to see if OneDrive is Syncing
The following article shows you how to check if your OneDrive files are synced to the cloud from your local device (Windows & Macs) ... Ensuring OneDrive is Syncing
It is important to ensure that your OneDrive sync client is working properly so that you don’t lose data, or don’t have access to the latest version of a file when you
Connect Your Nintendo Wii to the UTC Network
‘Wii’ button
Select ‘Wii Settings’
Select ‘Internet’
Select ‘Connection Settings’
Select a Connection file
Select ‘Wireless Connection’
Select ‘Search for
Connect Your Linux Computer to the UTC Network
page, choose the appropriate file for your operating system.
The .rpm file is for RedHat based systems (Fedora, CentOS, etc)
The .deb file is for Debian based systems (Ubuntu, Mint, Pop!, etc
Transferring Google Content via Google Takeout
Instructions on making a backup or transferring your files and email to a new account via Google Takeout. ... There are two options for moving your Google content:
Option 1: Transfer files and email to a personal Google Email account:
** Note that only some content can be moved using Option 1
Zoom Resources for Faculty
Zoom Resources for Faculty are available through the Walker Center for Teaching and Learning.
Click here to learn more!
Cancel Voicemail on Campus Phone
Directions
Pick up your phone handset
Dial '#22' for busy
Dial '#77' for don't answer
Enable/Disable Call Waiting on Campus Phone
Directions
Contact Client Services at (423) 425-4000 or Ithelp@utc.edu.
Retrieve Message Headers (MocsMail+)
Directions
Open the email you want to check headers for.
Click the three vertical dots next to the 'Reply' button.
Select 'Show Original'.
Select 'Copy to Clipboard'.
Paste the headers in the email you are forwarding to Security@utc.edu.
Discouraging Zoombombing
will not be able to rejoin.
Turn off file transfer in chat.
In-meeting file transfer allows people to share files through the in-meeting chat. Toggle this off to keep the
Connect Your Linux Computer to the UTC VPN
appropriate software version (Linux)
Once the download has completed, untar the archive (hint: move the tgz file into a subfolder first)
Use your package manager (i.e. yum, dpkg, etc