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Connect Your Linux Computer to the UTC Network

  1. Knowledge Base
  2. Network & WiFi
  3. UTC Wireless Network
 file is for Debian based systems (Ubuntu, Mint, Pop!, etc) Use your preferred package manager to install the file.  Here are some examples: Ubuntu

How to Connect to a Lab Stats Computer From a Windows Computer

  1. Knowledge Base
  2. Classroom & Lab Technology
  3. Labs
Directions  In order to connect to a remote lab computer, you must have installed the VPN client (GlobalProtect) and connected the VPN to campus. For instructions on how to connect your Mac to the

Mocs Card: Add your Mocs Card to your Android phone

  1. Knowledge Base
  2. Accounts & Duo
  3. Mocs Card
During the transition to this new technology, please retain your physical Mocs Card ID as the mobile ID does not replace your physical card entirely.   Step 1: Install and

Jupyter notebook inside a virtual environment

  1. Knowledge Base
  2. Research Technology
  3. How Tos
Follow these steps to run a jupyter notebook inside a python virtual environment where you can install all the packages you need for your project. Initial setup Login to open ondemand

Enabling a Virtual Background in Settings

  1. Knowledge Base
  2. Software & Applications
  3. Zoom
, click the lock icon, and then click Lock to confirm the setting. Note: Users must logout of the Zoom Desktop Client and login to it again for this setting to take affect.   Directions (Specific

Extra Stock Images

  1. Knowledge Base
  2. Software & Applications
  3. Adobe
  4. Adobe Creative Cloud
of the applications that are included as part of our contract will be visible in your Creative Cloud Desktop App with an Install option. Please contact IT with any additional questions.

Managing your Mocs Card through GET

  1. Knowledge Base
  2. Software & Applications
accessing GET through the Mobile App Uninstall the app from your phone Re-install the app on your phone from the app store Follow on screen prompts to log in   Additional Support

UTC Supported Operating Systems

  1. Knowledge Base
  2. Device Management
updates and supports for the most recent versions of MacOS. To ensure security and compatibility it is recommended that you keep your device up to date. iOS iOS 18 Only for iPads managed by

How to Remove Office License on MacOS

  1. Knowledge Base
  2. Software & Applications
download the license removal application. Go to https://go.microsoft.com/fwlink/?linkid=849815 Install the application and go through setup as shown below

Bridge a Conference Call

  1. Knowledge Base
  2. Phones & Voicemail
Special Note To activate the UTC Telecommunications Conference Bridge, you must call Client Services to set up a time. If you do not set up a time, the conference call will not be possible

Connect your iPhone or iPad to the UTC VPN

  1. Knowledge Base
  2. Network & WiFi
  3. VPN
/vpn/ Tap the Apple App Store button to open the app store to the GlobalProtect app Install the GlobalProtect app Once the GlobalProtect app is installed, open the app

Connect your Android device to the UTC VPN

  1. Knowledge Base
  2. Network & WiFi
  3. VPN
  Install the GlobalProtect app   Once the GlobalProtect app is installed, open the app   In the field that asks for the portal address, enter vpn.utc.edu   Tap 'Connect'   When

Microsoft Intune for UTC Employee Devices

  1. Knowledge Base
  2. Device Management
  3. Windows 11
devices, adopting security baselines and best practices. Streamlining the login experience between your device and Microsoft 365.  Providing an updated campus portal to assist users with installing commonly used software.

Connect Your Windows Computer to the UTC Network

  1. Knowledge Base
  2. Network & WiFi
  3. UTC Wireless Network
your UTC ID and Password Select 'Computer/Phone' Select ‘Windows’ After the download has completed, run the setup file to install the FortiNAC agent When FortiNAC prompts

How do I manage shared files in Microsoft Teams?

  1. Knowledge Base
  2. Software & Applications
  3. Departmental File Storage
and Mac) and mobile app (Android and iOS). You can also sync your cloud to your computer, click here to learn how.  Files Library  Each channel has a Files tab at the top, where you can share