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Google Checklist for Alumni

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Please follow the the checklist below to move any email and documents you need in your MocsMail+ Google account to a personal account when you graduate or leave UTC. For more information on what

Using Citrix

  1. Knowledge Base
  2. Applications
  3. Remote Desktop
must have changed your password at https://ds.utk.edu/passwords where you may log in using your UTC credentials (your UTC ID will be the NetID). Once you have changed your password, follow these

How to connect to a Lab Stats computer from a Mac OS Computer

  1. Knowledge Base
  2. Labs
vpn.utc.edu in order to download Global Protect.    *For instructions on how to connect your Mac to the UTC VPN, go to: https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet

Setup a 3-way Call on Campus Phone

  1. Knowledge Base
  2. Phones
  3. Conference Calls
Special Note These directions are for UTC Dterm E-series and I-series phones. Directions Pick up the phone handset   Dial the first phone number   With the call in progress

Change Voicemail Greeting (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Change Voicemail Name (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Browsing Locations

  1. Knowledge Base
  2. Applications
  3. Online Space Requests
View a Specific Building Visit https://reservations.utc.edu/ Sign in using your UTC ID and Password Select Locations from the side navigation Under filters, select Add/Remove Locations

Importing Scholarly Activity

  1. Knowledge Base
  2. Applications
  3. Digital Measures
other UTC collaborators on the same publication. If so, you will get a list of other UTC names. If they in fact collaborated on this publication, you can select their name as well. This will also add

Mocs Card: Where can I use it?

  1. Knowledge Base
  2. Applications
  3. Mocs Card
Building Door Access Printing UTC Bookstore Vending Physical Mocs Card Only Locations (Future Mobile ID Locations) ARC Athletics Library Services MocSync Events

Change Voicemail Security Code (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ if

How to remove Office license on macOS

  1. Knowledge Base
  2. Applications
This article is the solution for the following error message on Office for macOS: "Your account abc123@utc.edu doesn’t allow editing on this Mac" Close all Office applications that are open

Configure Cable TV (Analog TV)

  1. Knowledge Base
  2. Cable TV
Special Note UTC campus uses a digital cable system. In order to receive the digital signal on your analog TV, you will need to purchase a NTSC Clear QAM tuner digital-to-analog converter box

Managing your Mocs Card through GET

  1. Knowledge Base
  2. Applications
The GET platform (https://get.cbord.com/utc) allows you to manage your Mocs Card online to: Deposit money to Scrappy Cash Check your Mocs Card Balance Report your card lost, or stolen

Mocs Card: Add your Mocs Card to Apple Wallet on iPhone and Apple Watch

  1. Knowledge Base
  2. Applications
  3. Mocs Card
App Store Your University of Tennessee (UT) NetID, password, and access to a device that is setup to access your UTC Two-Factor Authentication (DUO) verification. Adding your UTC MocsCard to

Install the EMS Client

  1. Knowledge Base
  2. Applications
  3. EMS Desktop Client
Directions   Go to http://getems.utc.edu (Note: If you are off-campus, this link will only work with the UTC VPN active on your device. Information on obtaining and setting up the VPN