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Importing Scholarly Activity

  1. Knowledge Base
  2. Applications
  3. Digital Measures
other UTC collaborators on the same publication. If so, you will get a list of other UTC names. If they in fact collaborated on this publication, you can select their name as well. This will also add

Change Voicemail Security Code (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Special Note If you do not know your voicemail security code, you will have to contact Client Services. Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘423-425-1777’ if

Configure Cable TV (Analog TV)

  1. Knowledge Base
  2. Cable TV
Special Note UTC campus uses a digital cable system. In order to receive the digital signal on your analog TV, you will need to purchase a NTSC Clear QAM tuner digital-to-analog converter box

1. Obtaining Creative Cloud - Start Here

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
model that will require annual renewal. The new license format will be specific to individual users, and will require UTC IT to assign licenses to employees in order to use Adobe products.  Cost

Use the Duo Mobile App to Generate a Passcode

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Special Notes You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Zoom Etiquette

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
use discretion with what you choose to share.   Use the buttons on the Participant panel to raise your hand, respond to poll questions, or otherwise engage fully in the session. For more tips and practices on using Zoom, browse your UTC LinkedIn Learning account on 'Zoom' (employees only).

Job Scams Circulating Campus

  1. Knowledge Base
  2. Security
  3. Recent Phishing Scams
, you’re responsible for repaying the bank.  Be doubtful any time you are asked to print out a check for mobile deposit.  As another important point of significance, UTC will never send checks via email

Virtual EMS FAQs

  1. Knowledge Base
  2. Applications
  3. Online Space Requests
Information, which may further delay the process of booking space. Virtual EMS collects all the pertinent information about your event. How do I log in to Virtual EMS? You must use your UTC ID

Manage Duo Settings and Enrolled Devices

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Special Notes You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Restore Access to Duo

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Special Notes You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Check to see if OneDrive is Syncing

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
  4. OneDrive
-sync-problems-83ab0d8a-8400-45b0-8dcf-dc8aa8a6bcf8&ui=en-US&rs=en-US&ad=US If you continue to have problems with this, please do not hesitate to contact the UTC Help Desk at (423)425-4000.

EDO Performance and Planning

  1. Knowledge Base
  2. Applications
  3. Digital Measures
. Select the EDO Performance task under the Inbox heading. Review your individual objectives by clicking on the PDF icon Click on the PDF for the following three categories

Enroll Your Device in Two-Factor Authentication

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Special Notes You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Updating Web Profile Information

  1. Knowledge Base
  2. Applications
  3. Digital Measures
Interests, and Research Interests These areas on your Digital Measures Profile provide you a freeform text box to share details specific to the category. Text entered into these fields will

Zoom Meeting Instructions for Students

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Directions Students DO NOT need to have a Zoom account to join a Zoom meeting. How to Join a Class/Meeting Option 1: Join using the provided URL   Check your UTC email or