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Sync Office 365 to Apple iOS

  1. Knowledge Base
  2. Email
  3. Office 365
)   (Optional) Enter a description for your inbox   Select 'Next'   Select 'Sign In'   Enter your UTC password   The Mail app may request certain permissions. Select

Get Started with IT: Preparing for Classes (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Activate Your UTC Account Your UTC account is your key to a wide array of online services at UTC. Visit Account Activation to get started with setting up your password for the first time. To

Sponsor Internet Access for Multiple Guests or a Conference/Event

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Access' category and click the 'Request Service' button on the following page   If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field

Log in to Qualtrics

  1. Knowledge Base
  2. Applications
  3. Qualtrics
your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC password   Select ‘Login’ If a ‘This seems to…’ message pops up: Select ‘I don’t have a Qualtrics

Microsoft O365 Checklist for Alumni

  1. Knowledge Base
  2. Email
  3. Office 365
Please follow the the checklist below to move any documents you need in your Microsoft O365 account to a personal account when you graduate or leave UTC. For more information on what happens to

Sponsor Internet Access for an Individual Guest

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
click the 'Request Service' button on the following page If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123) Under the ‘Password’ field, enter your UTC password

Speed testing

  1. Knowledge Base
  2. Network
  3. Troubleshooting
network ... UTC runs a local speed test server.  It's accessible both on and off the campus network, so you can use it from home as well.  Note that speed testing can be affected by many different factors and

Citrix Troubleshooting Guide

  1. Knowledge Base
  2. Applications
  3. Remote Desktop
password for UTC.   How do I work on a file that is currently saved to my device? You can upload files on your device to the Citrix Receiver.   Hover over the three lines at the top of

Unsubscribe from a @raven.utc.edu Listserv

  1. Knowledge Base
  2. Email
  3. Listservs
’ with the name of the Listserv you are unsubscribing from Log in to your UTC email account   Open the ‘Command confirmation request’ email   Select the confirmation link

Subscribe to a @raven.utc.edu Listserv

  1. Knowledge Base
  2. Email
  3. Listservs
’ with the name of the listserv you are subscribing to Log in to your UTC email account   Open the ‘Command confirmation request’ email   Select the confirmation link

Using Citrix

  1. Knowledge Base
  2. Applications
  3. Remote Desktop
must have changed your password at https://ds.utk.edu/passwords where you may log in using your UTC credentials (your UTC ID will be the NetID). Once you have changed your password, follow

Sponsor Affiliate Accounts

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
browser to: Affiliate Service Request   Under the 'Username' field, enter your UTC ID (ex. abc123)   Under the 'Password' field, enter your UTC password   Select 'Log In

Google Checklist for Alumni

  1. Knowledge Base
  2. Email
  3. Mocsmail+
Please follow the the checklist below to move any email and documents you need in your MocsMail+ Google account to a personal account when you graduate or leave UTC. For more information on what

Configure Cable TV (Digital TV)

  1. Knowledge Base
  2. Cable TV
the TV outlet in your room   Connect one end of a coax cable to the outlet   Connect the other end of the coax cable to the ‘CATV’ or ‘VHF IN’ on your TV   Verify your TV is set to

Change Voicemail Greeting (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone