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Sync Office 365 to Apple iOS

  1. Knowledge Base
  2. Email
  3. Office 365
)   (Optional) Enter a description for your inbox   Select 'Next'   Select 'Sign In'   Enter your UTC password   The Mail app may request certain permissions. Select

Sponsor Internet Access for Multiple Guests or a Conference/Event

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
Access' category and click the 'Request Service' button on the following page   If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)   Under the ‘Password’ field

Use a Sponsored Guest Account

  1. Knowledge Base
  2. Network
  3. Guest Network
. Directions Connect to the wired network or to the 'UTC' WiFi. Note: The 'UTC-Secure' WiFi is not available to sponsored accounts at this time.   Open your preferred web browser

Log in to Qualtrics

  1. Knowledge Base
  2. Applications
  3. Qualtrics
your UTC ID (ex. abc123)   Under the ‘Password’ field, enter your UTC password   Select ‘Login’ If a ‘This seems to…’ message pops up: Select ‘I don’t have a Qualtrics

Use the Duo Mobile App to Generate a Passcode

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
token ... Before you begin You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Zoom Meeting Instructions for Students

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Join and type in the provided Meeting ID and your name.     Once You’re in the Meeting You may choose to connect audio in two different ways: Using computer audio

Sponsor Internet Access for an Individual Guest

  1. Knowledge Base
  2. Accounts
  3. Affiliate & Guest Accounts
click the 'Request Service' button on the following page If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123) Under the ‘Password’ field, enter your UTC password

Office 365 FAQs

  1. Knowledge Base
  2. Email
  3. Office 365
, and Publisher files locally on your computer Connect your email account to the Outlook desktop client, opening more features to use with your email and calendars

Obtaining Adobe Creative Cloud - Start Here

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
that will require annual renewal. The new license format will be specific to individual users, and will require UTC IT to assign licenses to employees in order to use Adobe products.  Cost

Get Started with IT: Residence Hall Technology (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Cable TV is available in all UTC residence halls. Learn more here. Wireless Network Learn how to register your device to the UTC wireless network here.

Citrix Troubleshooting Guide

  1. Knowledge Base
  2. Applications
  3. Remote Desktop
password for UTC.   How do I work on a file that is currently saved to my device? You can upload files on your device to the Citrix Receiver.   Hover over the three lines at the top of

Unsubscribe from a @raven.utc.edu Listserv

  1. Knowledge Base
  2. Email
  3. Listservs
’ with the name of the Listserv you are unsubscribing from Log in to your UTC email account   Open the ‘Command confirmation request’ email   Select the confirmation link

Manage Duo Settings and Enrolled Devices

  1. Knowledge Base
  2. Accounts
  3. Two-Factor Authentication (Duo)
Before you begin You will need to know your NetID. If you are unable to sign in, check to see if your NetID is the same as your UTC ID: Visit https://directory.utk.edu/ Type your full

Print from a Personal Device

  1. Knowledge Base
  2. Printers
UTC students, faculty, and staff can print from campus computers or personal devices. Visit the MocsPrint site for more information.

Subscribe to a @raven.utc.edu Listserv

  1. Knowledge Base
  2. Email
  3. Listservs
’ with the name of the listserv you are subscribing to Log in to your UTC email account   Open the ‘Command confirmation request’ email   Select the confirmation link