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Get Started with IT: Technology on Campus (Students)

  1. Knowledge Base
  2. Get Started with IT
  3. Students
Connect to UTC’s Network Connecting to UTC’s network is different depending on the type of device you are trying to connect. Mobile Devices: Select the UTC network (simply named UTC) on your

Zoom License Types: Pro and Basic

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
There are two types of Zoom accounts, Licensed (Pro) and Basic.  You do not need a zoom account to join meetings hosted by others. Licensed (Pro) Account: Unlimited number of meetings

Phishing Update: UT Emergency Alert! Important Update

  1. Knowledge Base
  2. Security
  3. Recent Phishing Emails
Verdict: Confirmed Phish Subject: UT Emergency Alert! Important Update Date First Reported: 4/15/2024 3:55:42 PM Body of Message will contain or be similar to: From:  Sent

Digital Signatures

  1. Knowledge Base
  2. Applications
  3. Adobe Acrobat
Purpose At the university, you may complete a number of forms requiring your signature. In an effort to recognize the professional work-embedded nature and busy schedules of participants

Use a Sponsored Guest Account

  1. Knowledge Base
  2. Network
  3. Guest Network
Special Note Sponsored accounts have limited access to local campus resources. Here are a few limited examples to help illustrate access restrictions.  Note that this is just a sample

Computer Refresh Frequently Asked Questions (FAQs)

  1. Knowledge Base
  2. Hardware
  3. Computer Refresh Program
Table of Contents Who is coordinating the Computer Refresh Program? Who is eligible to receive a new device?  What will I need to provide to check if I'm eligible to receive a new device

Avaya Voicemail Quick Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
Directions for Answering and Making Calls                 Placing a call to an on-campus extension: ·         Lift the handset and dial the 4-digit extension ·         Press the Speaker

Job Scams Circulating Campus

  1. Knowledge Base
  2. Security
  3. Recent Phishing Emails
How It Works "Companies" or individuals will offer internships or jobs as an assistant in order to make money. The subjects are initially asking their intended targets to price a computer, a

Avaya Phone Menu Quick Reference Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
Scrolling and navigation When navigating through the options and features on your telephone display, use the navigation arrows to scroll and buttons to select lines or options. Use the up and

Obtaining Adobe Creative Cloud - Start Here

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
that will require annual renewal. The new license format will be specific to individual users, and will require UTC IT to assign licenses to employees in order to use Adobe products.  Cost

Discouraging Zoombombing

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
Content in this entry provided by UTK Office of Information Technology Zoom-Guidance - Guidelines from UTK on setting preferences to restrict participants, 4/1/2020 “Zoom-Bombing” is a new

What are my online file storage options at UTC?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
  A Microsoft O365 group is a list of users who share a collection of Microsoft O365 resources to collaborate in a variety of ways. These resources include a shared inbox, a shared calendar, and a

23-24 EDO Performance and Planning

  1. Knowledge Base
  2. Applications
  3. Digital Measures
This guide is for the Old 23-24 EDO. To get a high-level view of our new system (beginning Spring 2024), you can start with this page: https://www.utc.edu/academic-affairs/digital-measures/edo

Mocs Card: Apple Wallet FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
. Anywhere you can swipe a card, you will be able to use your iPhone or Apple Watch.   What do I need to get started?   iPhone SE, iPhone 6s, iPhone 6s Plus or later running the latest

Virtual EMS FAQs

  1. Knowledge Base
  2. Applications
  3. Online Space Requests
Table of Contents What types of spaces are reserved through Virtual EMS? Can I just email or make a phone request?  How do I log in to Virtual EMS? Who can reserve space on campus