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Log Into Microsoft Office 365
searching your name in the UT Directory or by contacting the IT Helpdesk at 423-425-4000.
“Your account or password is incorrect.”
You may need to change your password. Please go to https://utc.edu/pw and use the change password link to update your University of Tennessee password.
Configure Cable TV (Analog TV)
. These boxes vary in price from $40.00 to $100.00 and can be purchased from your local electronics store or Amazon: IVIEW-3500STBII
Directions
Locate the TV outlet in your room
Connect
Subscribe to a @raven.utc.edu Listserv
Special Note
Some listservs are closed and will not allow additional subscribers.
Directions
Open your preferred web browser to: http://raven.utc.edu
Under the ‘List Name’ column
Using Citrix
What is Citrix?
Citrix is an online service that functions as a remote desktop computer. The goal of Citrix is to unify your desktops, files, and apps in a single cloud space and then allow you to
Tracking Faculty EDO Progress
Using the Submissions section of the Workflow module in Digital Measures, Department Heads, Directors, and Deans can review where EDO's are currently in a given workflow. This section also allows an
Recover Your UTC Account
: https://ds.tennessee.edu/passwords/reset.asp.
Enter your NetID and click Continue. Your NetID is typically the same as your UTCID and can be found by searching your name in the UT Directory or
Sponsor Internet Access for Multiple Guests or a Conference/Event
Access' category and click the 'Request Service' button on the following page
If prompted to sign in, under the ‘User ID’ field, enter your UTC ID (ex. abc123)
Under the ‘Password’ field
Enabling a Virtual Background in Settings
settings, and click Account Settings.
Navigate to the Virtual Background option on the Meeting tab and verify that the setting is enabled.
Note: If the setting is disabled, click the Status
Mocs Card: Where can I use it?
-functioning campus ID. It allows for access and services throughout the campus and should be carried on you at all times.
Mobile ID Enabled Locations
Campus Dinning
Resident Hall & Academic
Software for Students
Microsoft Online Portal
All current students
Adobe Pro and Adobe Create Cloud
Adobe
Communication majors/minors, Art majors/minors, and Interior Design majors
ArcGIS
Encrypt an Email with the Outlook Web Application
sensitive information to a Gmail account or someone outside of UT needs to send sensitive information, the UT Vault will need to be used.
Directions
Visit Outlook.office.com and select 'New
How to connect to a Lab Stats computer from a Mac OS Computer
?ID=131579
Next, you will need to install Microsoft Remote Desktop from the Mac App Store.
After installing these applications and connecting to the UTC VPN, you are now ready to
Use the Duo Mobile App to Generate a Passcode
name and hit enter
Verify your NetID
You will need a device capable of browsing the Internet (tablet or computer) to enroll your phone
If you do not have a mobile device capable of
How do I manage shared files in Microsoft Teams?
If your department or team uses Microsoft Teams as their online storage solution, read below to learn how to access and use your shared files library within the Microsoft Teams desktop app (Microsoft
Finding the MAC Address for Your Google Home/Google Home Mini
Directions
Google Home
Ensure you have the Google Home application installed on your smartphone or mobile device.
Open the application and set up your Google Home.
To obtain