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Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
ring to your university phone number      Use your phone’s personal assistant to make calls          Use contacts to make calls          Keep a list of favorite contacts for easy use

When does my UTC account expire?

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
others to your department or your personal email. An out of office message can be set up for about one year. Any files stored in your personal OneDrive or Microsoft Forms that your Department may need

Mocs Card: Apple Wallet FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
Pay? When using Express Mode (iPhone 6s or later), your Mocs Card will not be displayed with other cards in Apple Wallet for security reasons.   Can I use Apple Student ID if my iPhone has a

Software Inventory for Lab Machines

  1. Knowledge Base
  2. Labs
All Computer Labs Microsoft Office 2019 (will be updated to 2021) Adobe Acrobat Reader Google Chrome Mozilla Firefox IBM SPSS Statistics 29 Library

Recover Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
‘Tips for Protecting Your UT Accounts’ and click Continue.  Using the password complexity requirements found on the page, enter and verify your new password.  Check the 'Acceptable Use

Mocs Card: Android FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
. Do not delete the GET app. If you delete the app, your Mobile Mocs Card will be removed as well.   Using my Mobile Mocs Card How do I use my Mocs Card on my Android device? To access your

Change Voicemail Greeting (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial ‘425-1777’ to access UTC voicemail Dial ‘(423) 425-1777’ if the phone you are using is not from the 423 area code Dial ‘#’   Dial your 4-digit phone

Change Voicemail Name (Off Campus)

  1. Knowledge Base
  2. Phones
  3. Voicemail
Directions Dial '425-1777' to access UTC voicemail Dial '(423) 425-1777' if the phone you are using is not from the 423 area code Dial '#'   Dial your 4-digit phone

Spring 2023 Storage Quota Changes for Google Accounts

  1. Knowledge Base
  2. Email
  3. Mocsmail+
March 20, 2023 As many of you know, UTC offers enrolled students the option to store files or collaborate using a Google (MocsMail) account or a Microsoft O365 account.  Google has recently removed

Digital Measures Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Applications
  3. Digital Measures
you want your CV data to begin and the "End Date"   Select the File Format you wish to utilize, such as "Microsoft Word (.doc)".   Click the “Run Report” which usually takes less

Zoom License Types: Pro and Basic

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
ask for an upgrade to a Licensed (Pro) level account by submitting a request online to the UTK Help Desk or calling 865-974-9900. Here’s How to Identify Your Zoom License Type Using a web

Encrypt an Email with the Outlook Web Application

  1. Knowledge Base
  2. Security
  3. Email Encryption
Special Notes These steps are for the Outlook web application. If you are using the Outlook desktop application, find those instructions here. These instructions will not work for the Outlook

Browsing Locations

  1. Knowledge Base
  2. Applications
  3. Online Space Requests
View a Specific Building Visit https://reservations.utc.edu/ Sign in using your UTC ID and Password Select Locations from the side navigation Under filters, select Add/Remove Locations

Activate Your UTC Account

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
. Using the password complexity requirements found on the page, enter and verify your new password.  Check the 'Acceptable Use Policy' box found at the bottom of the page and click Continue

Log into Departmental Shared Mailboxes

  1. Knowledge Base
  2. Communication and Collaboration
  3. Outlook (Email)
 for the Outlook Web Application Log into Microsoft Office 365 (find instructions here). In the top-left corner of your browser, click the waffle icon to open the App launcher. Select Outlook