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Connect to the Eduroam Network
network ... network. Eduroam is available in all university buildings, including the dorms.
Directions (before traveling)
Follow the instructions in the following article to connect to the UTC-Secure
Supported and Unsupported Devices on the UTC Network
network ... network. UTC IT staff have spent many hours troubleshooting everything in the following list and have determined what does or does not work on the UTC network (wired/wireless). Note that we do not seek
Connect Your Apple Computer to the UTC Network
network ... ).
Connect to the ‘UTC’ network (wired or wireless)
Open your preferred web browser to: https://portal.utc.edu/registration/
Select 'Students, faculty, staff, or affiliates with a
Connect Your Android Device to the UTC Network
network ... device.
Jump to...
Directions
Troubleshooting
I do not know my MAC address
I am unable to access the UTC portal page
It says my MAC address is not valid
Directions
Connect Your Chromebook to the UTC Network
If your Chromebook has an Ethernet port, it will need to be registered using the Ethernet MAC address before the Chromebook can connect to the UTC network via Ethernet.
Directions
Select
Connect Your Roku to the UTC Network
networkregistration ... '
Select 'Wireless'
Select 'UTC' (Do NOT use the "UTC Secure" network. It will not work)
Locate the MAC Address (sometimes called Wi-Fi Address, Physical Address, or Internet Address
Connect Your Sony PS3 to the UTC Network
Connection Settings’
Connect the console to the UTC network (wired or wireless)
Open the PS3 web browser
Open ‘Settings’
Select ‘System Settings’
Locate the
Connect Your Nintendo Switch to the UTC Network
network ... ‘System Settings’
Select ‘Internet’
Select ‘Internet Settings’
Select the ‘UTC’ network
Select ‘Yes’ when prompted to test network connection
Select ‘OK’ if prompted
Connect Your Alexa Device to the UTC Network
request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.
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Connect Your Linux Computer to the UTC Network
the UTC network (wired or wireless)
Open your preferred web browser to: https://portal.utc.edu/registration/
Select 'Students, faculty, staff, or affiliates with a UTC ID
Connect Your Sony PS4 to the UTC Network
network ... home menu, select 'Settings'
Select 'Network'
Select 'Set Up Internet Connection'
Select 'Use WiFi'
Select 'Easy'
Select 'UTC'
Directions (on another
Connect Your Sony PSP to the UTC Network
‘Settings’
Select ‘Network Settings’
Select ‘Infrastructure Mode’
Select ‘New Connection’
Select ‘Scan’
Select the ‘UTC’ network
Finish the network
Connect Your Windows Computer to the UTC Network
network ... computer for network access. This process usually takes about 2 minutes.
Additional Support
Open an IT Helpdesk request ticket.
Send an email to ITHelp@utc.edu.
Contact the IT Help Desk at 423-425-4000 or visit our IT Chat Portal.
Connect Your Apple iOS Device to the UTC Network
network ... device.
Jump to...
Directions
Troubleshooting
I do not know my MAC Address
I am unable to access the UTC portal page
I am unable to access the network after updating iOS
I am
Connect Your Apple TV to the UTC Network
network ... to a network other than UTC’s for it to complete its out-of-the-box updates. Phone hotspots are common solutions, or you may need to bring the TV to us in Maclellan Gym 201 for further assistance