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Sync MocsMail+ to Apple iOS
If you choose to, it is possible to utilize the Apple Mail app to keep track of incoming messages and emails from your UTC Google account, see how below.
Directions
Open Settings
Configure the iOS Outlook app for MocsMail+
ios ... Directions
Open the Outlook iOS app
Select 'Add an Account'
If you have already set up an account in the Outlook app:
Select the ‘Settings’ tab
Connect Your Apple iOS Device to the UTC Network
ios ... device.
Jump to...
Directions
Troubleshooting
I do not know my MAC Address
I am unable to access the UTC portal page
I am unable to access the network after updating iOS
I am
Connect Your Apple iOS Device to the UTC-Secure Network
ios ... Note: Please be sure to connect your device to the UTC wireless network and register it before trying to connect to UTC Secure. Click here to learn how to register your device.
Directions
How to Find Your Device's Service Tag or Serial Number
This article provides direction to faculty/staff on to find the service tag or serial number on a Windows or Mac machine. ... This article provides direction to faculty/staff on to find the service tag or serial number on a Windows or Mac machine.
Knowing how to find your Service Tag or Serial Number is the key for IT to
Finding the MAC Address for Your Chromecast
Directions
First ensure that you have the Google Cast application, which can be found on the App Store and Google Play Store for both iOS and Android devices. Also, make sure that your Chromecast
Turning off Device MAC Randomization
to complete the steps below for both. These steps apply for most Android phones and iOS devices. If you need any further assistance, you may contact the Helpdesk at 423-425-4000.
Jump to
How do I manage shared files in OneDrive?
folder or selecting Upload.
OneDrive Mobile App (Android and iOS)
Open your mobile app and navigate to Shared Libraries.
Upload a File or Folder
In your library, tap the Add
Avaya Mobile Apps
Avaya SIP Phone Password
Desktop and iOS QuickStart Video Guides
Download and Installation
Mobile Devices
Android:
Open the Play Store application
Search for Avaya IX
Use the Duo Mobile App to Generate a Passcode
you do not have a mobile device capable of installing Duo, you can request a hardware token here.
Check to see if your phone is supported by duo here:
Android
iOS
Directions
Manage Duo Settings and Enrolled Devices
phone is supported by duo here:
Android
iOS
Directions:
Visit https://ds.tennessee.edu/passwords/2famgmt.asp
Log in with your NetID and password and authenticate with Duo
UTC Supported Operating Systems
updates and supports for the most recent versions of MacOS. To ensure security and compatibility it is recommended that you keep your device up to date.
iOS
iOS 18
Only for iPads managed by
How do I manage shared files in Microsoft Teams?
and Mac) and mobile app (Android and iOS). You can also sync your cloud to your computer, click here to learn how.
Files Library
Each channel has a Files tab at the top, where you can share
Restore Access to Duo
your phone is supported by duo here:
Android
iOS
Directions:
Visit https://ds.tennessee.edu/passwords/duorestore.asp
Log in with your NetID and password
Select one of options in
Mocs Card: Add your Mocs Card to Apple Wallet on iPhone and Apple Watch
ios ... :
iPhone SE, iPhone 6s, iPhone 6s Plus or later running the latest version of iOS
Apple Watch Series 1 or later running the latest version of watchOS
Apple ID signed into iCloud