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Sync MocsMail+ to Apple iOS
Directions
Open Settings
Select ‘Mail, Contacts, Calendars’
Select ‘Add Account’
Select ‘Google’
Under the ‘Email’ field, enter your UTC email address (ex. abc123
Configure the iOS Outlook app for MocsMail+
Directions
Open the Outlook iOS app
Select 'Add an Account'
If you have already set up an account in the Outlook app:
Select the ‘Settings’ tab
Select ‘Add Account
Sync Office 365 to Apple iOS
'Accept'
Choose the services you want to sync with your iOS device
Select 'Save'
Connect Your Apple iOS Device to the UTC Network
portal page”
Open ‘Settings’
Select ‘Cellular’
Turn ‘Cellular Data’ off
Attempt the directions again
“I am unable to access the network after updating iOS
Connect Your Apple iOS Device to the UTC-Secure Network
Directions
** Note: Please be sure to connect your device to the UTC wireless network and register it before trying to connect to UTC Secure.
Open ‘Settings’
Select ‘Wi-Fi
Finding the MAC Address for Your Chromecast
Directions
First ensure that you have the Google Cast application, which can be found on the App Store and Google Play Store for both iOS and Android devices. Also, make sure that your Chromecast
How do I manage shared files in OneDrive?
folder or selecting Upload.
OneDrive Mobile App (Android and iOS)
Open your mobile app and navigate to Shared Libraries.
Upload a File or Folder
In your library, tap the Add
Turning off Device MAC Randomization
to complete the steps below for both. If you are unsure how to do that, the steps for most Android phones and iOS devices are below. If you need any further assistance, you may contact the help desk
Avaya Mobility Apps
iOS: Open the App Store application
· On the mobile device search for Avaya IX Workplace or follow the links provided:
Avaya IX Workplace on the App store
Avaya
Use the Duo Mobile App to Generate a Passcode
iOS
Directions
Log in to your desired service with your username and password
When you see the Duo login screen, select 'Enter a Passcode'
Open the Duo Mobile app and tap
Manage Duo Settings and Enrolled Devices
iOS
Directions to manage your devices
Visit https://ds.tennessee.edu/passwords/2famgmt.asp
Log in with your NetID and password and authenticate with Duo
To add a device
How do I manage shared files in Microsoft Teams?
and Mac) and mobile app (Android and iOS). You can also sync your cloud to your computer, click here to learn how.
Files Library
Each channel has a Files tab at the top, where you can share
Restore Access to Duo
installing Duo, you can request a hardware token here: https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=49798
Check to see if your phone is supported by duo here:
Android
iOS
3-Step Guide to Hunter Hall Classroom Technology
computer using your UTC ID (abc123) and password.
Select the Vivi icon from the Desktop and start from #2 below.
Laptop/Android/iOS you bring into the classroom
If using a personal device
ViVi Software - Classrooms
are using an iOS device, you will need to enable Screen Mirroring by following the instructions on your device.
If you have any trouble with any of the following steps, please contact us at 423-425-4000.