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Connect your iPhone or iPad to the UTC VPN

Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC

Connect your Android device to the UTC VPN

Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC

Get Started with IT: Preparing for Classes (Students)

Activate Your UTC Account Your UTC account is your key to a wide array of online services at UTC. Visit Account Activation to get started with setting up your password for the first time

Connect Your Mac OS Computer to the UTC VPN

Special Notes The UTC VPN requires two-factor authentication with Duo.  If you have never set up Duo before, please visit Setting up Two-Factor Authentication (Duo) to get started. The UTC

Downloading and Installing Creative Cloud

Applications.  Directions  In a web browser go to https://creativecloud.adobe.com/cc and sign in with your netid@tennessee.edu email address. After a duo push, you may be prompted to select the type

Mocs Card: Add your Mocs Card to Apple Wallet on iPhone and Apple Watch

you are able to use your Digital Mocs Card for door access, printing and other services. Additional Questions Please visit our Mocs Card: Apple Wallet FAQs   Who can help if I can't get my MocsCard configured on my phone?  Contact the IT Helpdesk at 423-425-4000 or email ithelp@utc.edu

Improvements to O365 and UTC Device Security

environment to check attachments in email messages before they're delivered to recipients (a process known as detonation).” These features and a host of other features will be added to our Exchange Online

Get Started with IT: Resources for Employees

is provided for UTC employees. Visit https://portal.office.com and sign in using your Microsoft O365 username (ex. utcid@utc.edu or netid@utc.edu) and UTC password.  If you encounter any issues accessing your O365 account, contact our help desk for assistance.

Avaya Mobility Apps

License Agreement          Select configure my account          Enter your UTC provided email address          Enter your 4-digit office extension          Enter your password and tap next

Computer Refresh Frequently Asked Questions (FAQs)

. It is an institution-wide program designed to serve all regular, full-time faculty and staff. Who is eligible to receive a new device? You must be a regular, full-time employee with a device

Summer 2023: MocsMail Changes for Alumni and Former Students Accounts

As many of you know, UTC offers enrolled students the option to store files or collaborate using a Google (MocsMail) account or a Microsoft O365 account.  Google has removed unlimited storage options

Activate Your UTC Account

.  Enter the answers for your chosen security questions and click Continue.  Read and Accept to enable password reset.  Read the ‘Tips for Protecting Your UT Accountsand click Continue

Recover Your UTC Account

‘Tips for Protecting Your UT Accountsand click Continue.  Using the password complexity requirements found on the page, enter and verify your new password.  Check the 'Acceptable Use

Use a Sponsored Guest Account

. Google - yes Canvas - yes Microsoft 365 - yes Projector screen sharing - yes Access expiration various from account to account. Access is limited to the start and end date of your

Mocs Card: Add your Mocs Card to your Android phone

generally, you can check the NFC settings by opening the Settings menu and then searching for "nfc" Additional Questions Please visit our Mocs Card: Android FAQs   Who can help if I can't