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How to connect to a Lab Stats computer from a Windows Computer

  1. Knowledge Base
  2. Labs
Directions If you’re going to be connecting to the lab computer from off campus, make sure you have installed the VPN client (GlobalProtect) and connected the VPN to campus. How to

Microsoft O365 Checklist for Alumni

  1. Knowledge Base
  2. Email
  3. Office 365
-my.sharepoint.com/ and sign in with your email address and password.  Select “My Files” on the left side of the page.  Move Data to Another Account  ​​​​​​​OneDrive

Zoom Etiquette

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
reduction for all those attending.   Use the Everyone chat feature for questions, responses, and engagement with others without disturbing or interrupting the speaker.   Practice sharing

How do I manage shared files in a SharePoint Site?

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
If your department or team uses a SharePoint Site as their online file storage solution, read below to learn how to access and manage your shared document library. You can also sync your SharePoint

Get Started with IT: Accessing your Account (Employees)

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
to your home or cell phone, check your voicemail, and more at the IT Telephone & voicemail Services. UTC Alerts UTC Alerts will be used on a very limited basis—only when there is an immediate

Connect your iPhone or iPad to the UTC VPN

  1. Knowledge Base
  2. Network
  3. VPN
VPN along with two-factor authentication is the only approved method of remote access to the University local network and connected resources. Other methods may be blocked. All UTC faculty, staff, and

Download from the UTK Software Distribution Website

  1. Knowledge Base
  2. Applications
  3. UTK Software
’   Select the software you would like to download   Select ‘Download Selected Item’   Troubleshooting “Invalid NetID and/or Password or your account is not authorized for downloads

Change Your UTC Password

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
If you are a UTC student or employee and know your UT or UTC password, follow the instructions below to change your current password. To manage your account in the future, go to www.utc.edu/pw

Get Started with IT: Additional Services for Employees

  1. Knowledge Base
  2. Get Started with IT
  3. Employees
Desktop Support Desktop Support offers a wide range of assistance with hardware needs including: hardware diagnostics and repair, data consultation, virus scan and clean, new hardware consultation

Encrypt Your Storage Device(s) Using an Apple Computer

  1. Knowledge Base
  2. Security
  3. Encrypt a Storage Device
NOT the current computer If you are not an administrator of your machine, you will need to contact the Help Desk to enter the administrator credentials  Directions Click the Apple icon and

Connect Your Roku to the UTC Network

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
always 12 characters long and can contain numbers from 0-9 and letters A-F.  It is most commonly in the Settings or Network Settings menu.  Step Two: Directions (on another device - computer

Check to see if OneDrive is Syncing

  1. Knowledge Base
  2. Applications
  3. Shared Data Drives
  4. OneDrive
date and time are displayed. On a Windows computer, the system tray is typically located in the lower right corner of your screen; on a Macintosh computer, the system tray is typically located in the

Syncing your departmental shared document library to your computer

  1. Knowledge Base
  2. Communication and Collaboration
  3. Departmental File Storage
To sync your departmental document library to your computer, follow the instructions below according to the environment you use for file storage and management.   Microsoft Teams    Open

Avaya J179 Phone User Quick Guide

  1. Knowledge Base
  2. Phones
  3. VoIP
the next participant and press the Join softkey when the call is answered ·         To add another person repeat the steps   Call Forwarding to your cell phone using EC500 ·         Press

Importing Scholarly Activity

  1. Knowledge Base
  2. Applications
  3. Digital Measures
1. Log into Digital Measures 2. Scroll down and select "Scholarly Activity Published - (e.g., refereed/non-refereed publications; edited works; cited works in peer reviewed publications; book and