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Log into Departmental Shared Mailboxes

  1. Knowledge Base
  2. Communication and Collaboration
  3. Outlook (Email)
 for the Outlook Web Application Log into Microsoft Office 365 (find instructions here). In the top-left corner of your browser, click the waffle icon to open the App launcher. Select Outlook

Extra Stock Images

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
of the applications that are included as part of our contract will be visible in your Creative Cloud Desktop App with an Install option. Please contact IT with any additional questions.

Report a Suspected Spam/Phishing Email

  1. Knowledge Base
  2. Security
  3. Recent Phishing Emails
an email or how to proceed with it, call the Help Desk at 423-425-4000 or email Security at Security@utc.edu.   Handling Spam Emails Outlook desktop application Open the email and

Citrix Troubleshooting Guide

  1. Knowledge Base
  2. Applications
  3. Remote Desktop
, select the option to save the file within the application you are using.   When you are prompted to choose the folder you want to save the file to, select This PC. Some applications may

Finding the MAC Address for Your Google Home/Google Home Mini

  1. Knowledge Base
  2. Network
  3. UTC Wireless Network
Directions Google Home Ensure you have the Google Home application installed on your smartphone or mobile device.   Open the application and set up your Google Home.   To obtain

Mocs Card: Apple Wallet FAQs

  1. Knowledge Base
  2. Applications
  3. Mocs Card
authentication.  Select the Add to Apple Wallet button. Then select whether you would like to add the Digital Mocs Card to your iPhone or Apple Watch. You may add the ID to both device types. Agree to the

ViVi Software - Classrooms

  1. Knowledge Base
  2. Classroom Technology
In the classroom or conference room, first be sure to turn on the display using the control panel (typically located on the wall.) To install the Vivi application on your device follow the

Managing your Mocs Card through GET

  1. Knowledge Base
  2. Applications
The GET platform (https://get.cbord.com/utc) allows you to manage your Mocs Card online to: Deposit money to Scrappy Cash Check your Mocs Card Balance Report your card lost, or stolen View

Avaya Mobility Apps

  1. Knowledge Base
  2. Phones
  3. VoIP
download and install Navigate to https://myphone.utc.edu/ while on the VPN or on-campus network OR On the mobile device for:       Android: Open the Play Store application

Sign In or Out of Your UTC Adobe Account

  1. Knowledge Base
  2. Applications
  3. Adobe Creative Cloud
 Desktop App. Select the Gear symbol from the top right. Choose Preferences. Choose the Sign Out button. Sign out of a Creative Cloud application Open the application (e.g. Acrobat or

Software for Students

  1. Knowledge Base
  2. Applications
The below software is available to enrolled students at no additional cost. Software Package Where to get it Eligibility Office 365 for students

Canvas Inbox

  1. Knowledge Base
  2. Applications
The Canvas Inbox is a messaging tool used to communicate with a course, a group, an individual student, or a group of students. You can use the Inbox to communicate with others in your course

When does my UTC account expire?

  1. Knowledge Base
  2. Accounts
  3. UTC Accounts
personal files you want to keep after leaving the University. Faculty and Staff UTC Email and Microsoft Office 365 Your access to Microsoft Office desktop applications will end on your last day

Log in to Qualtrics

  1. Knowledge Base
  2. Applications
  3. Qualtrics
UT System has extended the Qualtrics contract through May 31, 2026. Directions Open your preferred web browser to: https://cas.tennessee.edu/qualtrics   Under the ‘NetID’ field, enter

Zoom License Types: Pro and Basic

  1. Knowledge Base
  2. Communication and Collaboration
  3. Zoom
the page and review the license type. Using the Zoom desktop application, select the Profile icon on the top-right of the desktop application. Locate the license type (Licensed or Basic) on the